Surplus Lines Coordinator (Temporary)

Hylant; Lansing (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Hylant is seeking a temporary Surplus Lines Coordinator to handle Surplus Lines requests and maintain filing records across offices. You will advise on Surplus Lines process and compliance, ensuring accurate records and smooth system transitions.

The role emphasizes precise processing, strong documentation, and effective communication with internal teams and external partners. It offers an opportunity to contribute to a streamlined, compliant operation.

Qualifications

• Must have high school diploma or GED.
• Proficient in Outlook, Word and Excel.
• Strong communication, organizational and time-management skills.
• Attention to detail with a focus on customer service.
• Ability to multi-task and prioritize workload.

Responsibilities

• Process Surplus Lines requests from service teams (SURP).
• Move Surplus Lines processes from paper to Epic for electronic record retention.
• Perform 100% accurate audits for regulatory compliance.

Skills

Outlook

Word

Excel

Detail oriented

Customer service

Communication

Organizational skills

Time management

Problem solving

Education

High school diploma or GED

Tools

Epic

Job description

The Opportunity: The Surplus Lines Coordinator temporary role

The Surplus Lines Coordinator temporary role is responsible for processing Surplus Lines requests / placements for all Hylant offices. This role advises Hylant associates on Surplus Lines process / compliance per state statutes and is also responsible for efficiently maintaining records for Surplus Lines filings.

In This Role You Will Execute On:

• Timely processing of SURP’s (internal Surplus Lines requests from service teams).
• Complete moving Surplus Lines processes from paper driven to Epic (agency management system) – electronic based for record retention.
• 100% accurate audits from regulatory agencies.

In This Role You Will Need:

• Must be technology savvy as this person will be navigating websites for information and proficient in Outlook, Word and Excel.
• Must be detail oriented with a focus on customer service.
• Have good communication skills including listening, speaking and writing as this person will be dealing with internal and external people.
• Have excellent organizational skills including the ability to multi-task.
• Have the ability to prioritize workload and manage time appropriately.
• Demonstrate problem solving skills, including research capabilities.

Education:

High school diploma or GED required

Why Hylant?

Since 1935, Hylant has been a family‑owned insurance brokerage built on relationships, trust, and a people‑first mindset. We believe great work is rooted in understanding people — our clients, our communities, and each other — and delivering thoughtful solutions that rise above the expected.Anything But Typical. Everything for You.

isn’t just a message; it’s how we show up. It reflects a culture where people come first, careers are supported with purpose, and going above and beyond is the standard, not the exception. At Hylant, you’re more than an employee, you’re part of a team that treats one another like family and works together to make a meaningful impact.