Surplus and Events Technician II

wfu; Winston-Salem (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Wake Forest University in Winston-Salem, NC, seeks a hands-on Surplus and Event Technician to assist with moving, setup, and storage of surplus items and event supplies. You will support campus moves, oversee routine operations, and deliver friendly, customer-focused service across campus.

You will coach and mentor staff, work evenings or weekends when needed, operate pallet jacks and trucks, and help maintain safe, orderly warehouses and event spaces while upholding university policies.

Qualifications

• High school diploma or GED with two years of related experience or equivalent
• Ability to communicate effectively in English
• Strong interpersonal, time management, and organizational skills
• Must have a valid driver’s license and reliable transportation
• Willingness to work flexible hours including nights, weekends, and holidays
• Proficiency with Microsoft Office and Google Workspace

Responsibilities

• Assist with surplus management, including collection, transportation, and delivery of surplus goods
• Oversee daily staff and operations in collaboration with the Manager
• Move furniture/equipment for faculty and staff relocations and reset rooms in residence halls
• Assist with event setup, breakdown, and storage for indoor and outdoor events on Reynolda campus
• Operate material-handling equipment and vehicles (pallet jacks, dollies, trucks, golf carts)
• Maintain clean, safe warehouses and report safety concerns
• Maintain work orders in Asset Essentials and document hours and notes

Skills

English communications

Interpersonal skills

Time management

Organizational skills

Reliability/flexibility

Valid driver’s license

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Google Drive

Google Calendar

Web browser

Job description

External Applicants:

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the "My Experience" application page.
• Locate the "Resume/CV" document upload section at the bottom of the page.
• Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

Apply from your existing Workday account in the Jobs Hub. Do not apply from this website.

A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

Under the general supervision of the manager, assist in, support, and provide oversight of the work assigned to the Surplus and Event staff. Leveraging positivity and coaching measures is necessary to achieve and maintain satisfactory performance. This position is considered a subject matter expert and is expected to assist in the leadership and mentorship of other Surplus and Event technicians while providing excellent, collaborative, customer-focused service. Responsible for assisting with the movement, setup, breakdown, and storage of University surplus items, relocation of assets for campus moves, and campus events. This position must provide consistently high levels of customer service and possess strong interpersonal skills to maintain effective working relationships with university customers across all levels.

Job Description

*This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

Essential Functions:

• Assist with surplus management, including the collection, transportation, and delivery of University surplus goods as needed.
• Assist the manager with oversight of daily staff and operations.
• Assist with moving furniture/equipment needed for faculty and staff work location changes, as well as resetting room furniture in residence halls as needed. Includes temporarily relocating furniture and other campus equipment for events.
• Assist in the delivery, setup, breakdown, movement, and storage of event-related supplies and equipment for indoor and outdoor events, both on and off Reynolda campus, such as:
• Trash and recycling cans, power cords, cable covers, event-specific supplies, tables, chairs, podiums, stages, stanchions, signs, coat racks, flooring, stairs, and other requested equipment.
• Operate material-handling equipment, including pallet jacks, dollies, carts, and other moving equipment.
• Operate large box trucks, standard-size trucks, and gas-operated 'golf-cart' vehicles.
• Staff, organize and assist during open surplus hours each week.
• Complete assigned work via the work order system, inputting hours and notes as needed.
• Clean and maintain workspaces and warehouse facilities, including sweeping, mopping, dusting, trash removal, bathroom upkeep, and other general maintenance as assigned.
• Regularly servicing propane fire pits and heaters.
• Serve as the main point of contact in the absence of the Manager.
• Assists the Manager in decision-making for future projects, event rentals, and supplies.

Other Functions

• Follows all University and departmental policies and procedures.
• Reports any safety concerns to the appropriate Supervisor and the Director of Environmental Health and Safety if necessary.
• Responsible for keeping work vehicles clean and in good operating condition.
• Performs other related duties as assigned.

Required Education, Knowledge, Skills, and Ability:

• High school diploma, or GED with two years of related experience, or equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
• Ability to communicate effectively in the English language sufficient to perform the duties of the position.
• Possesses strong interpersonal skills to maintain effective working relationships with university customers across all levels.
• Excellent time management and organizational skills. Must be flexible and adaptable to work as part of an integrated team to achieve goals and objectives.
• Must be able to meet the requirements of the University's automobile insurance, must have a valid driver’s license, and must have reliable transportation to and from work
• Basic understanding and knowledge of techniques, tools, and equipment, as well as all required safety precautions.
• Ability to work a flexible schedule with the potential of overtime, including nights, weekends, and holidays.
• Familiarity with Microsoft (Excel, Word, and PowerPoint), Google Drive, Google Calendar, and any web browser.
• Ability to effectively utilize computer software and systems to communicate, monitor, interface, and troubleshoot systems as required.

Preferred Education, Knowledge, Skills, Abilities:

• Ability to drive and safely operate heavy equipment such as box trucks, pick-up trucks, and forklifts.
• Familiarity with generators and light towers.

Accountabilities

• This position may be designated as essential personnel to support business continuity in the event of campus emergencies, disasters, or other special needs as directed by management. Essential personnel are subject to recall inside/outside their normal schedule. Additional details can be found in Wake Forest University’s Inclement Weather and Other Unusual Conditions Policy. May occasionally be responsible for the supervision of temporary help.
• Update work orders with hours and notes promptly via Asset Essentials and tablet.

Physical Requirements

• Heavy work: Exerting up to 100 pounds of force occasionally and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move furniture and other items.
• Constant lifting, carrying, and bending. Stooping, kneeling, crouching, reaching, standing, pulling, lifting, grasping, feeling, hearing, repetitive motions.
• Visual acuity, necessary to safely operate motor vehicles, heavy equipment, and tools.

Environmental Conditions

• Subject to outside environmental conditions: extreme heat, cold and atmospheric conditions.

Note:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee’s supervisor.

Time Type Requirement

Full time

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact [e-mail] or [phone].