Surgical Support Specialist – Patient Care & Setup

Mountain State Oral & Facial Surgery; South Carolina; On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Zero premium insurance options

401k with match

Paid time off and holidays

Short Fridays

Wellness program

Employee assistance program

Life insurance

Job summary

Mountain State Oral & Facial Surgery is seeking dedicated support staff to assist doctors and nurses in a fast-paced oral and maxillofacial surgery setting. Responsibilities include stocking recovery rooms, preparing patient care packs, and assisting with patient discharge and transportation.

The role emphasizes strong communication, organization, and adherence to safety protocols. A high school diploma is required, and dental/surgical assisting credentials are preferred; training will be

Qualifications

• High School Diploma or equivalent required.
• Certificate in dental assisting and/or surgical assisting preferred.

Responsibilities

• Provide support to doctors and assistants in a timely manner.
• Assist with discharge of patients and escort to transportation.
• Stock recovery supplies and prepare care packs for patients.
• Maintain operatory rooms and prepare equipment for procedures.
• Perform basic post-op duties and patient call backs as needed.
• Maintain patient confidentiality and follow safety guidelines.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Detail-oriented

Professionalism

Training/CE requirements

Work calmly under pressure

Education

High school diploma or equivalent

Dental/surgical assisting certificate preferred

Job description

Our company has been a prominent provider specializing in oral and maxillofacial surgery throughout the state of West Virginia for over 25 years with recent expansion into the Kentucky and Virginia regions. Our mission is to provide an excellent and optimal patient experience in our state-of-the-art facilities. Our skilled surgeons utilize advanced oral and facial surgical techniques to deliver exceptional care. As an employer, we are focused on always striving to create a best-in-class experience for the entirety of our employees’ career from application to retirement. We seek team-oriented individuals with a desire to grow and develop within our progressing organization.

Not only do we offer competitive wages, but we also offer a significant benefits package which includes zero premium deduction medical/dental/vision insurance options, employer F.S.A./H.S.A. contributions, 401k with match, PTO, paid holidays, personal time, seasonal bonuses, company and partner discounts, employer-covered basic life insurance, voluntary benefits, wellness program, employee assistance program, and a weekday/daytime only schedule with short Fridays!

Position Summary:To provide support to doctors and assistants in a timely manner and assist with discharge of patients.

• Stocks ice packs and makes bags for recovery rooms
• Makes gauze and syringe packs for patients to take home
• Does laundry, including the folding once cleaned and dried
• Labels all autoclave bags and envelopes
• Keeps forceps organized in rooms
• Helps empty trash in each operatory and central before lunch and at end of each day
• Helps clean operatory rooms between patients
• Helps set up operatory for upcoming surgeries
• Cleans recovery rooms in between patients
• Performs x-rays as needed
• Helps central answer post-op concern calls as needed
• Assists with discharge of patients and safely assist patients to their escort’s automobile
• Changes patients gauze before discharging
• Provides support for ongoing surgeries
• Assists with local anesthesia surgeries if trained
• Assists central as needed with production of surgical trays
• Completes calls backs of patients that SAS discharged
• Logs call back of patients and last blood pressures in computer
• Makes packets for front office when work is finished
• Makes sure call backs are completed the same day as surgery
• Responsible for all call backs for patients having surgery
• Retrieves post op patients from rooms and helps recovery process to holding area
• Maintains upmost confidentiality
• Any duties required to maintain patient flow and any other extra duties office clinical manager assigns

• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Excellent organizational skills
• Must be detail-oriented
• Must maintain professionalism at all times
• Must maintain training/ continuing education requirements
• Ability to function in fast paced and/ or stressful work environment
• Must adhere to company policies and procedures and safety guidelines

Education and Experience:

• High School Diploma or equivalent required
• Certificate in dental assisting and/ or surgical assisting preferred

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Travel reimbursement
• Vision insurance