Surgical Assistant Support

Mountain State Oral & Facial Surgery; Pineville (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Low medical premiums

Dental/vision insurance

401k with match

PTO and paid holidays

Wellness program

Employee assistance program

Short Fridays

Job summary

Greater Charlotte Oral and Facial Surgery is seeking a team-oriented dental assistant to support doctors and staff in daily clinical operations. The role focuses on patient care, preparatory work, and efficient workflow in a busy practice.

You will stock supplies, assist with surgeries, prepare recovery bags, manage patient flow, and ensure confidentiality while delivering high-quality patient care.

Qualifications

• High school diploma or equivalent required.
• Certificate in dental assisting and/or surgical assisting preferred.
• Excellent communication and interpersonal skills essential.
• Detail-oriented, organized, and professional with good time management.

Responsibilities

• Provide support to doctors and assistants and assist with patient discharge.
• Stock ice packs and prepare recovery bags for patients.
• Prepare gauze, syringes, and other supplies for patients to take home.
• Maintain cleanliness and organization of operatory rooms between patients.
• Assist with set up of upcoming surgeries and post-op recovery processes.
• Handle post-op calls and patient follow-ups as needed.
• Maintain patient confidentiality and adhere to safety guidelines.

Skills

Communication skills

Interpersonal skills

Organizational skills

Detail-oriented

Professionalism

Fast-paced environment

Policy compliance

Education

High school diploma

Dental/surgical assisting certificate (preferred)

Job description

Greater Charlotte Oral and Facial Surgery is a trusted leader in advanced oral and maxillofacial care, serving patients throughout the Charlotte, Pineville, and Gastonia areas. Our expert team specializes in a full range of surgical services, from dental implants and wisdom teeth removal to complex jaw surgery and cutting-edge facial cosmetic procedures. With state-of-the-art facilities and a commitment to excellence, we provide personalized, patient-centered care in a welcoming environment—helping our patients restore function, enhance aesthetics, and improve their overall quality of life. As we expand our operations, we’re hiring team-oriented, positive individualswho thrive in customer-facing roles and bring excellent communication skills to our growing practice.

Not only do we offer competitive wages, but we also offer a significant benefits package which includes low medical premiums, zero premium deduction for dental/vision insurance options, employer F.S.A./H.S.A. contributions, 401k with match, PTO, paid holidays, personal time, seasonal bonuses, company and partner discounts, employer-covered basic life insurance, voluntary benefits, wellness program, employee assistance program, and a weekday/daytime only schedule with short Fridays!

Position Summary:To provide support to doctors and assistants in a timely manner and assist with discharge of patients.

• Stocks ice packs and makes bags for recovery rooms

• Makes gauze and syringe packs for patients to take home

• Does laundry, including the folding once cleaned and dried

• Labels all autoclave bags and envelopes

• Keeps forceps organized in rooms

• Helps empty trash in each operatory and central before lunch and at end of each day

• Helps clean operatory rooms between patients

• Helps set up operatory for upcoming surgeries

• Cleans recovery rooms in between patients

• Performs x-rays as needed

• Helps central answer post-op concern calls as needed

• Assists with discharge of patients and safely assist patients to their escort’s automobile

• Changes patients gauze before discharging

• Provides support for ongoing surgeries

• Assists with local anesthesia surgeries if trained

• Assists central as needed with production of surgical trays

• Completes calls backs of patients that SAS discharged

• Logs call back of patients and last blood pressures in computer

• Makes packets for front office when work is finished

• Makes sure call backs are completed the same day as surgery

• Responsible for all call backs for patients having surgery

• Retrieves post op patients from rooms and helps recovery process to holding area

• Maintains upmost confidentiality

• Any duties required to maintain patient flow and any other extra duties office clinical manager assigns

• Excellent verbal and written communication skills

• Excellent interpersonal skills

• Excellent organizational skills

• Must be detail-oriented

• Must maintain professionalism at all times

• Must maintain training/ continuing education requirements

• Ability to function in fast paced and/ or stressful work environment

• Must adhere to company policies and procedures and safety guidelines

Education and Experience:

• High School Diploma or equivalent required

• Certificate in dental assisting and/ or surgical assisting preferred

• 401(k)

• 401(k) matching

• Dental insurance

• Employee assistance program

• Employee discount

• Flexible spending account

• Health insurance

• Health savings account

• Life insurance

• Paid sick time

• Paid time off

• Professional development assistance

• Referral program

• Retirement plan

• Travel reimbursement

• Vision insurance