Surgical Services Support Technician

UPMC; Harrisburg (Dauphin County); On-site; USD 32,000 - 52,000; Full time

Job summary

UPMC in Harrisburg is seeking a Surgical Services Support Technician to assist the care team and help maintain efficient case flow within the department. Under supervision of an RN or clinician, you will support staff and participate in patient care activities.

Responsibilities include preparing the OR, ensuring equipment readiness, communicating with anesthesia and OR staff, and maintaining a safe, clean environment. Strong communication and basic computer skills are required.

Qualifications

• High school diploma or equivalent is required.
• Enrollment in a healthcare training program with clinical rotations is preferred.
• Basic computer skills and familiarity with microcomputer applications are preferred.

Responsibilities

• Establish effective communication strategies.
• Support department or organization changes as needed.
• Perform patient care tasks under RN guidance, following policy and procedure.
• Receive feedback and guidance constructively.
• Identify learning needs with the preceptor.
• Maintain patient safety and a clean, organized environment.
• Assist with patient positioning under RN supervision.
• Transport specimens to the lab.
• Set up sterile fields and assist with instruments.
• Communicate with anesthesia and OR staff to prioritize daily OR assignments.
• Move patients on and off the bed in the OR suite.
• Adhere to hospital safety policies and protect patient information.
• Report equipment malfunctions to the appropriate department.

Skills

Communication skills

Customer service

Healthcare experience

Attention to detail

Education

High school diploma or equivalent

Enrollment in healthcare training program

Tools

Basic computer skills

Job description

The Surgical Services Support Technician may perform assigned tasks which directly contribute to the care of patients and other patient related services as directed and under the supervision of a Registered Professional Nurse or Clinician. Provide support to the staff to facilitate the case flow within Surgical Services.

Responsibilities

• Establish appropriate and effective communication strategies.
• Suggest and support change within the department/organization.
• Perform patient care skills working with preceptor (RN) in a safe manner according to policy and procedure.
• Constructively receive feedback and direction.
• Identify and communicate learning needs to their preceptor.
• Demonstrate awareness of the impact of his/her behavior on the efficient functioning of the department/organization.
• Seek out appropriate nursing, physician or other health care team intervention.
• Take action to improve knowledge, skill and performance based on feedback or on self-identified developmental needs.
• Maintain an environment conducive to patient safety and recovery including but not limited to: completing safety checks, keeping the department and OR rooms clean and organized, cleaning department specific equipment, changing bed linens, emptying linen hampers, keeping hallways clear of equipment and returning equipment.
• Assist with patient positioning under the supervision of an RN.
• Assist with transporting specimens to the lab.
• Assist with opening supplies and equipment to establish a sterile field.
• Assist with care, cleaning, and maintenance of all specialty equipment, including, but not limited to, lasers, video towers, microscopes, positioning supplies.
• Assist nurses with the set-up and ordering of instrument trays. Check daily with SPD for broken instruments, and incomplete trays.
• Effectively communicate with anesthesia and operating room staff to assure daily operating room assignments are prioritized at the start of each shift. Remains accessible in operating rooms at all times.
• Assist to move patients on and off bed in the OR suite.
• Perform assigned work in a timely and productive manner.
• Strictly adhere to all policies and practices relative to patient care and hospital related information.
• Comply with safety policies and procedures including standard precautions.
• Ensure equipment malfunctions are reported to the appropriate department.
• Identify need and/or provide patient/family education.
• High school diploma or equivalent with 1 year of experience, preferably within a customer service or healthcare role. -OR-Enrollment in any healthcare training program that requires clinical rotations with at least 1 clinical rotation completed.
• Microcomputer experience preferred.
• Ability to effectively communicate both orally and in writing.

Licensure, Certifications, and Clearances

• CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran