Surgical Services Program Manager Senior

Cottage Health; Santa Barbara (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

Cottage Health in Santa Barbara, CA seeks a seasoned Project/Program Manager to lead planning, resource allocation, and execution of complex hospital programs. You will coordinate teams, budgets, timelines, and stakeholder communications to ensure on-time, within-scope delivery.

Responsibilities include developing detailed plans, risk management, and driving process improvements across Surgical Services leadership and IT to support patient care excellence.

Qualifications

• Bachelor degree in Health Management/Business or equivalent experience.
• Masters degree in Business preferred.
• Strong working knowledge of Microsoft Word.
• Seven (7) years of healthcare leadership experience.

Responsibilities

• Works with Surgical Services Leadership planning and allocating resources, preparing budgets, monitoring progress, and keeping stakeholders informed.
• Develops detailed project plans involving all stakeholders and ensures timely delivery within budget and scope; acts as central point of contact for all project activities.
• Creates and maintains comprehensive program/project documentation; reviews policies and workflows and drafts new procedures.
• Performs risk management assessments; generates data reports for root cause analysis, quality assurance, and process improvements.
• Researches new applications and technology to determine potential benefit and coordinates downtime procedures with IT and Health Information Management.

Skills

Project management

Stakeholder communication

Resource planning

Education

Bachelor Degree in Health Management/Business

Master's Degree in Business (preferred)

Tools

Microsoft Word

Job description

Manages all aspects and is responsible to coordinate people, resources and processes to ensure projects/programs are delivered on time and produce the desired results. Leads the initiation and planning of projects/programs, ensure resource availability and allocation. They will ensure projects/programs are delivered on time within stipulated scope and budget, coordinate communication within the team and to the organization, address issues, manager scope and quality, report project progress, and coordinate all other tasks as needed for successful completion of the project.

MAJOR ACCOUNTABILITIES / SPECIFIC JOB COMPETENCIES

• 1. Works closely with Surgical Services Leadership planning and allocating resources, preparing budgets, monitoring progress, and keeping stakeholders informed throughout the lifecycle of the program and/or project.
• 2. Responsibilities include developing detailed project plans involving all stakeholders and ensuring technical feasibility, resource availability and allocation and delivery of projects/programs on time within budget and scope. Acts as central point of contact for all project activities of projects assigned to them. Managers the day to day activities of all projects assigned, including team meetings, resource management, measurement of project progress, revisions of plans/tasks, and issues resolution.
• 3. Create and maintain comprehensive program/project documentation. Reviews the operating policies and procedures as well as actual workflow of systems and functionality of work queues from an operational perspective, in collaboration with Surgical Services leadership. Identifies inefficiencies in the existing processes, designs new processes, and drafts policies, procedures, and workflow.
• 4. Perform risk management assessment. Develops and generates data reports/files as assigned for root cause analysis, quality assurance, process improvements, and as assigned.
• 5. Does research on new applications and technology to determine potential benefit to Cottage Health. Coordinates with Health Information Management leadership, IT, and other departments as necessary to ensure downtime procedures are developed and communicated to all users.

QUALIFICATIONS

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

LEVEL OF EDUCATION

Minimum: Bachelor Degree in Health Management/Business or equivalent experience, using the standard of 2 years of applicable experience equals 1 year of education.

Preferred: Masters Degree in Business.

TECHNICAL REQUIREMENTS

Minimum: Strong working knowledge of Microsoft Word.

YEARS OF RELATED WORK EXPERIENCE

Minimum: Seven (7) years of healthcare leadership and procedural services. Working knowledge of hospital operations.

About Us

Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.

Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health's annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit https://cottagehealth.org/careers/total-rewards.