Surgical Services Admissions

Bridgeview Eye Partners; Fort Wayne (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Bridgeview Eye Partners in Fort Wayne, IN is seeking an Admissions person to gather patient information and enter it into the EHR, while educating patients on the Vision Today Program when applicable. This role is highly patient-focused and requires a commitment to quality service for every patient.

The position reports to the Office Manager or Team Lead and involves processing patient data, promoting current programs, managing patient flow, and supporting the team in a fast-paced office

Qualifications

• High school graduate or equivalent.
• Previous medical office experience is preferred.

Responsibilities

• Efficiently collect and verify health history, medications, and current refraction/CL data and enter into the EHR.
• Inform patients of current promotions and monitor patient flow to minimize delays.
• Educate patients on Vision Today Program focal points and provide weekly program reports to the Office Manager.
• Prepare for patient appointments by reviewing Vision Today selections as applicable.
• Perform other duties as assigned by the Office Manager, Team Lead, or doctor(s).

Skills

EHR proficiency

Data entry

Customer service

Communication

Education

High school diploma

Job description

Position Summary

The Admissions person meets with each patient to gather appropriate information pertinent to their health and nature of their visit, and enters corresponding data into EHR. When applicable, this person presents the Vision Today Program to the patient and educates them on their specific focal points. This position is highly patient-focused and requires an individual who demonstrates a personal commitment to identifying patients’ needs and continually seeks to provide the highest quality service to all patients.

Location

7747 W Jefferson Blvd, Fort Wayne, IN 46804, USA

Reports To

Office Manager or Team Lead

Responsibilities

• Efficiently process patients by collecting and verifying health history, medications, and current refraction/CL. If applicable, process Web Registration and confirm accuracy of data during patient’s visit. Verify chart documentation and accurately enter information into appropriate EHR layout.
• Inform patients of current promotions.
• Monitor patient flow throughout the office, properly communicating delays.
• Educate patients on Focal Points chosen from Vision Today Program (if applicable) and provide Program report to Office Manager on a weekly basis.
• Prepare for patient appointments by reviewing their Vision Today selection (if applicable).
• Perform other duties and assume various responsibilities as determined by the office manager or team lead, and doctor(s).

Education and/or Experience

• High school graduate or equivalent.
• Previous medical office experience is preferred.

Competencies

• Proficient in EHR, including exceptional keyboarding skills.
• Excellent interpersonal, written, and verbal communication skills.
• Detail oriented with strong organizational skills.
• Quality of work reflects efficiency and accuracy.
• Ability to obtain knowledge and skills on the job or through educational courses.
• A strong commitment to helping people.
• Polite, professional, and courteous.
• Ability to lead, motivate, and promote a team environment.
• Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast paced environment.

Physical Demands and Work Environment (per ADA guidelines)

Physical activity: Talking, Hearing. Physical requirements: Sedentary work, involves sitting most of the time. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

Personal Development

• Staff members are required to meet training expectations within the initial 90‑day probationary period.
• Obtaining certification through an ophthalmology certification program is encouraged. MWEC will provide assistance to all employees eligible for the Employee Career Development Program.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.