Surgical Scheduling & Data Assistant

Billings Clinic; Billings (MT); On-site; USD 27,000 - 34,000; Full time

Job summary

Billings Clinic in Billings, MT is seeking a dedicated Surgical Scheduling & Data Assistant for the Surgery Center to coordinate clerical and administrative tasks, maintain records, and support scheduling with physicians and staff.

You will handle data entry, logs, and database upkeep while ensuring accurate charges and time tracking, in a fast-paced hospital setting that emphasizes safety and service.

Qualifications

• High school diploma or equivalent.
• Medical terminology and basic anatomy.
• Two years of progressive experience coordinating activities and information/data management preferably in a health care field.
• Experience with interactive customer service responsibilities.

Responsibilities

• Maintain knowledge of the OR information system and data integrity.
• Produce documents, forms, reports and data graphs from project needs.
• Provide routine admin support including scheduling, answering calls, and file management.
• Communicate with customers to identify issues and coordinate resolutions.
• Support professional growth and comply with safety and organizational standards.

Skills

Data management

Administrative support

Customer service

Scheduling

Education

High school diploma

Medical terminology

Tools

Scheduling system

Data logs software

Job description

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!You can make a difference here.

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.

Pre-Employment Requirements

All new employees must complete several pre-employment requirements prior to starting.

Surgical Scheduling & Data Assistant SURGERY CENTER (BILLINGS CLINIC SURGERY CENTER) req12499

Shift: Day

Employment Status: Full-Time (.75 or greater) Hours per Pay Period: 1.00 = 80 hours every two weeks (Non-Exempt) Starting Wage DOE: $19.68 - $24.60

Under general supervision and according to established policies and procedures, is responsible for coordinating clerical and administrative support functions within the Surgery Department to include logs, records and manual maintenance, establishing essential records and databases, inputting data into computer for scheduling, charge entry, in-service time, statistical data, etc. Appropriately interacts with physicians, patients, family and staff. Supports unit activities to ensure smooth functioning of the area.

Essential Job Functions

• Maintain a detailed knowledge of the OR information system's functionality and structure. Understands the implications of the data and how the data is utilized. Participates in maintaining the integrity of the system data. Develops and maintains records and files in an organized manner. Utilizes computer system to maintain a variety of logs and information databases, schedule procedures, input charges, document in-service time for staff, input and retrieve statistical data, etc. Duties include equipment maintenance.
• Designs and produces documents, forms, reports and data graphs for projects and programs based on needs identified by the staff and/or leadership. Duties include data gathering, database extractions, and data analysis for various projects and preparation of a variety of reports and data graphs requiring independent judgment with minimal supervision.
• Provides routine administrative and secretarial support to the department staff including answering of two incoming telephone lines and call coordination, surgery scheduling, file management.
• Communicates appropriately with customers to identify concerns and issues, investigates and coordinates resolution of non-routine problems. Initiates appropriate follow-up to ensure that all matters requiring attention are addressed promptly and efficiently. Refers more complex problems to the Clinical Coordinators, Manager or Director as appropriate.
• Identifies needs and sets goals for own professional growth and development; meets all system/departmental educational requirements.
• Maintains competency in all organizational, departmental and outside agency safety standards relevant to job performance.
• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• Performs all other duties as assigned or as needed to meet the needs of the department/organization.

Minimum Qualifications

Education

• High school diploma or equivalent
• Medical terminology and basic anatomy

Experience

• Two years of progressive experience in coordinating activities and information/data management preferably in a health care field. Prior experience must have also included interactive customer service responsibilities
• Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing.

Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.