Surgical Scheduling Coordinator - GI

BHMG Lifespan Physician Group, Inc., d/b/a Brown Health Medical Group; East Providence (RI); On-site; USD 26,000 - 43,000; Full time

Job summary

The Surgical Scheduling Coordinator at Brown University Health reports to the Surgical Services Business Manager and performs a variety of scheduling tasks across multiple hospital operating rooms, with a focus on coordinating elective and urgent surgeries and pre-admission testing. The role requires discretion when interacting with patients and the ability to collaborate with OR staff, PAT, and physician offices.

Hours are typically Monday through Friday, 8a–5p, with a day shift.

Qualifications

• High school diploma or equivalent required. Associate’s degree preferred in Secretarial Sciences or related field.
• Proficient personal computer skills. Excellent written and oral communication skills. Effective prioritization and organizational skills. Knowledge of medical terminology.

Responsibilities

• Demonstrates competency in performing surgical coordinating duties.
• Coordinates and schedules elective and urgent surgeries for the physician practice within hospital guidelines.
• Uses computer software and forms to schedule all surgical cases.

Skills

Written communication

Oral communication

Medical terminology

PC skills

Prioritization

Organizational skills

Education

Associate degree (preferred) in Secretarial Sciences or related field

Job description

SUMMARY:

The Surgical Scheduling Coordinator reports to the Surgical Services Business Manager performing a variety of surgical scheduling duties with multiple hospital operating rooms, medical admissions, and pre-admission testing (PAT). Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate

RESPONSIBILITIES:

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Demonstrates competency, individually and as part of the team, in performing surgical coordinating duties.


• Demonstrates discretion when interacting with patients.


• Coordinates and schedules elective and urgent surgeries for the physician practice, according to guidelines established by the hospital(s).


• Utilizes surgical block time whenever possible.


• Releases assigned blocks when requested by physician or may request surgical time outside of block time.


• Coordinates surgical assist cases.


• Responds to questions regarding the physician’s operating (OR) schedule; communicates hospital policies and procedures to physician offices . .


• Communicates any schedule changes with the OR, PAT, and Physician office.


• Uses designated computer software and forms to schedule all surgical cases to be performed.


• Collaborates with hospital surgical services, hospital financial counselors, and hospital admissions office.


• Schedules appointments and testing within established guidelines, including: pre-admission testing Check office and surgery schedule daily.


• Monitors physician privileges to ensure that admitting privileges are current.


• Attends and participates in staff meetings.


• Maintains quality assurance, safety, environmental and infection control in accordance with established hospital department policies, procedures and objectives.


• Performs other related duties, as assigned.

MINIMUM QUALIFICATIONS:

• BASIC KNOWLEDGE: High school diploma or equivalent required. Associate’s degree preferred in Secretarial Sciences or related field. Proficient personal computer skills. Must demonstrate excellent written and oral communication skills as well as effective prioritization and organizational skills. Knowledge of medical terminology. Demonstrates knowledge and skills necessary to provide care to patients throughout the life span with consideration of aging processes, human development stages and sensitivity to cultural diversity in each step of the care process.


• EXPERIENCE: Minimum of 3 years experience as a surgical scheduler in a physician’s office. Familiarity with medical office procedures, terminology and surgical scheduling preferred. Experience should demonstrate effective organizational, leadership and communications skills and willingness to function as resource to the practice staff.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

• Healthcare environment such as acute care hospitals, physician offices and ancillary healthcare enterprises.


• Works with medical equipment and has direct patient contact.


• Any potential hazards are minimized by adherence to established safety procedures and precautions including use safety equipment and protective clothing.

INDEPENDENT ACTION:

Incumbent functions independently within broad scope of practice and hospital policies and practices. Generally refers specific problems to supervisor, where clarification of departmental policies and procedures may be required.

SUPERVISORY RESPONSIBILITY:

None.

Pay Range:

$19.03-$31.39

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

LPG-East Providence-950 Warren Ave - 950 Warren Avenue East Providence, Rhode Island 02914

Work Type:

M-F 8a-5p

Work Shift:

Day

Daily Hours:

8 hours

Driving Required:

No

Company Location Belonging and Engagement Nursing Our Mission

As Rhode Island’s largest health system and private employer, Brown University Health is the state’s premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day. Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital and its Hasbro Children’s; The Miriam Hospital; and Bradley Hospital, the nation’s first psychiatric hospital for children; Newport Hospital, Saint Anne’s Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state’s largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island. Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of our employees and their families. Join us and help build a healthier future for our patients - and for yourself.