Surgical Scheduling Coordinator - GI

Brown University Health; East Providence (RI); On-site; USD 26,000 - 43,000; Full time

Job summary

Brown University Health is seeking a Surgical Scheduling Coordinator to manage elective and urgent surgeries across multiple ORs. The role involves coordinating block times, pre-admission testing, and communicating with physicians’ offices to ensure smooth patient flow.

Healthcare environment experience and strong communication skills are essential. The position supports hospital policies and collaborates with admissions, financial counselors, and surgical services teams to deliver high-quality

Qualifications

• High school diploma or equivalent required.
• Associate’s degree preferred in Secretarial Sciences or related field.
• Knowledge of medical terminology.
• Excellent written and oral communication skills and ability to prioritize and organize.

Responsibilities

• Schedules elective and urgent surgeries for the physician practice per hospital guidelines.
• Coordinates surgical block times and releases blocks as needed.
• Arranges surgical assist cases and responds to OR schedule inquiries.
• Communicates schedule changes with OR, PAT, and physician offices.
• Uses designated software/forms to schedule all surgical cases.
• Collaborates with surgical services, financial counselors, and admissions office.
• Schedules pre-admission testing and daily office/surgery checks.
• Maintains adherence to safety, infection control, and department policies.

Skills

Proficient computer skills

Excellent written and oral comms

Medical terminology

Patient interaction with discretion

Education

High school diploma or equivalent

Associate’s degree preferred in Secretarial Sciences

Job description

SUMMARY: The Surgical Scheduling Coordinator reports to the Surgical Services Business Manager performing a variety of surgical scheduling duties with multiple hospital operating rooms, medical admissions, and pre-admission testing (PAT). Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate

RESPONSIBILITIES

• Demonstrates competency, individually and as part of the team, in performing surgical coordinating duties.
• Demonstrates discretion when interacting with patients.
• Coordinates and schedules elective and urgent surgeries for the physician practice, according to guidelines established by the hospital(s).
• Utilizes surgical block time whenever possible.
• Releases assigned blocks when requested by physician or may request surgical time outside of block time.
• Coordinates surgical assist cases.
• Responds to questions regarding the physician’s operating (OR) schedule; communicates hospital policies and procedures to physician offices .
• Communicates any schedule changes with the OR, PAT, and Physician office.
• Uses designated computer software and forms to schedule all surgical cases to be performed.
• Collaborates with hospital surgical services, hospital financial counselors, and hospital admissions office.
• Schedules appointments and testing within established guidelines, including: pre-admission testing Check office and surgery schedule daily.
• Monitors physician privileges to ensure that admitting privileges are current.
• Attends and participates in staff meetings.
• Maintains quality assurance, safety, environmental and infection control in accordance with established hospital department policies, procedures and objectives.
• Performs other related duties, as assigned.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent required.
• Associate’s degree preferred in Secretarial Sciences or related field.
• Proficient personal computer skills.
• Must demonstrate excellent written and oral communication skills as well as effective prioritization and organizational skills.
• Knowledge of medical terminology.
• Demonstrates knowledge and skills necessary to provide care to patients throughout the life span with consideration of aging processes, human development stages and sensitivity to cultural diversity in each step of the care process.

EXPERIENCE

• Minimum of 3 years experience as a surgical scheduler in a physician’s office. Familiarity with medical office procedures, terminology and surgical scheduling preferred. Experience should demonstrate effective organizational, leadership and communications skills and willingness to function as resource to the practice staff.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

Healthcare environment such as acute care hospitals, physician offices and ancillary healthcare enterprises. Works with medical equipment and has direct patient contact. Any potential hazards are minimized by adherence to established safety procedures and precautions including use safety equipment and protective clothing.

INDEPENDENT ACTION

Incumbent functions independently within broad scope of practice and hospital policies and practices. Generally refers specific problems to supervisor, where clarification of departmental policies and procedures may be required.

SUPERVISORY RESPONSIBILITY

None.

Pay Range

$19.03-$31.39

EEO Statement

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location

LPG-East Providence-950 Warren Ave - 950 Warren Avenue East Providence, Rhode Island 02914

Work Type

M-F 8a-5p

Work Shift

Day

Daily Hours

8 hours

Driving Required

No