Surgical Scheduler & Patient Finance Counselor

Socket.dev; Blue Ash (OH); On-site; USD 40,000 - 52,000; Full time

Job summary

EyeCare Partners in Blue Ash, OH seeks a Surgical Coordinator to ensure seamless financial and surgical communication for patients undergoing procedures. The role involves coordinating surgery scheduling, educating patients about preparation, and interfacing with facilities and insurance.

The position requires strong multitasking, attention to detail, and a patient-focused approach. Occasional travel between Cincinnati-area offices and a commitment to 40+ hours per week are expected.

Qualifications

• Desire to gain industry knowledge and training.
• Demonstrates initiative in accomplishing practice goals.
• Ability to grow, adapt, and accept change.
• Consistently creating a positive work environment by being team-oriented and patient-focused.
• Ability to interact with all levels of employees in a courteous, professional manner at all times.
• Reliable transportation to go to multiple work locations with minimal notice.
• Commitment to work over 40 hours to meet the needs of the business.
• Ability to work weekends when applicable.

Responsibilities

• Schedule surgery, perform pre-surgery patient education regarding preparation for surgery and communicate with all associated facilities.
• Schedule and coordinate pre-op appointments with the patient and/or the patient’s care giver.
• Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances.
• Counsel patients for Physician Fee and Eye Surgery Center.
• Follow up on and collect surgery payments.
• Other duties as assigned.

Skills

Patient-focused

Team player

Communication skills

Adaptability

Reliability

Time management

Weekend availability

Education

High School/GED

Financial counseling experience

Insurance experience

Tools

Excel

Word

PowerPoint

Outlook

Job description

EyeCare Partners in Blue Ash, OH seeks a Surgical Coordinator to ensure seamless financial and surgical communication for patients undergoing procedures. The role involves coordinating surgery scheduling, educating patients about preparation, and interfacing with facilities and insurance.

The position requires strong multitasking, attention to detail, and a patient-focused approach. Occasional travel between Cincinnati-area offices and a commitment to 40+ hours per week are expected.