Surgical Scheduler

Compass Surgical Partners; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

NYC Joint & Spine Center in Englewood, NJ, is seeking a Registration Specialist / Surgical Scheduler to coordinate perioperative scheduling, patient registration, and front desk operations.

You will act as liaison among patients, physicians, and staff, verify demographics and insurance, collect copays, and maintain accurate records while upholding a patient-centered, professional environment. Full-time, Monday–Friday, hours vary.

Qualifications

• Experience in surgical scheduling and front-desk operations preferred.
• Ability to verify demographics and insurance information accurately.
• Proficiency with scheduling/registration platforms and Windows-based systems.
• Current BLS certification is required.

Responsibilities

• Schedule surgical procedures and preoperative appointments.
• Register patients and verify demographics, insurance, and required documentation.
• Collect copayments and input patient information into scheduling systems.
• Greet patients and answer calls, directing inquiries appropriately.
• Coordinate front desk activities to support efficient center operations.
• Maintain patient records with confidentiality and accuracy.

Skills

Scheduling

Registration

Front desk

Communication

BLS certification

Education

High school diploma or GED

Tools

Scheduling systems

Microsoft Windows

Job description

Location: NYC Joint & Spine Center- EnglewoodAddress: 34 S Dean Street, Suite 201, Englewood, NJ 07631Website: https://nycjointspine.com/NYC Joint & Spine Center is a leading outpatient surgical facility focused on orthopedic, spine, plastics, podiatry and total joint care. With two well-equipped operating rooms and a collaborative clinical environment, our team delivers efficient, patient-centered care for individuals seeking high-quality surgical treatment close to home. Location is in partnership with Compass Surgical Partners, an ASC Management organization.

Role Summary

The Registration Specialist / Surgical Scheduler supports a seamless perioperative experience by coordinating surgical scheduling, patient registration, and front desk operations. This role serves as a key liaison between patients, physicians, and clinical teams, ensuring accurate scheduling, registration, communication, and administrative support while maintaining a patient-centered, professional environment.

Schedule Full time, Monday- Friday (Hours vary)

What You’ll Do

• Schedule surgical procedures and preoperative appointments in accordance with physician availability, staffing, and equipment needs
• Monitor schedules, identify conflicts, and communicate changes to appropriate departments
• Register patients accurately, verifying demographics, insurance, and required documentation
• Collect copayments and input patient information into scheduling and registration systems
• Greet patients and visitors; answer phones and respond to in-person and telephone inquiries
• Coordinate front desk and reception area activities to support efficient center operations
• Assemble and maintain patient medical records and ensure confidentiality
• Communicate professionally with patients, families, physicians, and staff (using translators as needed)
• Support quality improvement, safety, and risk management initiatives
• Maintain organization and cleanliness of the front desk and nourishment areas
• Perform clerical and administrative duties, including supply management and record maintenance
• Perform other duties as assigned

What You’ll Bring

• High school diploma or GED required; healthcare or surgical scheduling experience preferred
• Strong organizational, multitasking, and communication skills
• Ability to manage competing priorities in a fast-paced healthcare environment
• Proficiency with Microsoft Windows-based systems and scheduling/registration platforms
• Current BLS certification

Physical Requirements

• Ability to lift up to 50 pounds
• Prolonged standing, walking, sitting, and frequent use of hands and arms
• Ability to bend, stoop, kneel, crouch, or balance as needed