Surgical Scheduler

AdventHealth; Kissimmee (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health benefits from Day One

Paid Time Off from Day One

403-B retirement plan

Parental leave

Career development

Whole person well-being resources

Mental health resources

Pet benefits

Job summary

AdventHealth is seeking an experienced Surgery Scheduling Coordinator to manage the scheduling of patient surgeries, collect essential demographic, insurance, and clinical information, and coordinate with physicians and office staff to ensure timely, accurate reservations. The role requires strong communication, attention to detail, and proficient use of common scheduling tools.

You will maintain scheduling records, respond to inquiries across channels, and support staff orientation and smooth

Qualifications

• Excellent communication with patients and families, hospital staff, doctors, and health care teams.
• Familiarity with health care concepts and procedures.
• Must read, write, and speak English fluently.
• Proficient in computer use and Microsoft Office.
• Ability to document accurately and concisely.

Responsibilities

• Schedule surgeries for patients and complete associated facility paperwork.
• Collect scheduling, demographic, insurance, and clinical information for scheduling actions.
• Coordinate with physicians and office staff to schedule, cancel, or reschedule surgeries.
• Communicate add-on cases to relevant departments and prepare reservations within timeframes.
• Maintain and update hospital schedules through calls, faxes, and other channels.
• Assist with staff orientation and ongoing skill development.

Skills

Communication

Healthcare knowledge

English proficiency

MS Office

Documentation

Education

High School Grad or Equiv

Tools

EHR scheduling

MS Office

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

400 CELEBRATION PL

City:

CELEBRATION

State:

Florida

Postal Code:

34747

Job Description:

Schedules patients for surgery and completes facility paperwork. Obtains necessary scheduling, demographic, insurance, and clinical information to schedule, cancel, or reschedule events with minimal call transfers or callbacks. Schedules surgeries with physicians and physician office staff using the method designated by the facility. Calls designated departments with information for add-on cases if patients are not yet admitted to the hospital and prepares and sends reservations for each case scheduled within established timeframes. Responds to multiple inquiries from telephone, intercom, and direct communication regarding scheduling of surgery and the main operating room suite. Prepares the advance surgical schedule, scrutinizes tentative schedules, and contacts Team Leader, Charge Nurse, Admissions, surgeons, etc., reviewing other information that affects administration of the schedule. Maintains hospital schedules through various methods such as calls, faxes, etc. Assists with orientation of staff members as needed. Other duties as assigned. Consistently maintains and improves skills such as telephone etiquette, typing accuracy/speed, and communications.

Knowledge, Skills, and Abilities:

• Ability to communicate appropriately and effectively with patients and their family, hospital staff, nurses, physicians, and other health care professionals [Required]
• Knowledge of commonly used concepts, practices, and procedures in the health care industry [Required]
• Must be able to read, write and speak conversational English [Required]
• Proficient computer skills and knowledge of Microsoft Office [Required]
• Ability to document accurately and concisely [Required]

Education:

• High School Grad or Equiv [Required]

Work Experience:

• 3+ years in a healthcare setting[Required]
• 1+ year of technical experience[Preferred]
• 1+ Electronic Health Record (EHR) scheduling experience[Preferred]

Licenses and Certifications:

• Basic Life Support - CPR Cert (BLS)[Preferred]

Physical Requirements:

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$17.80 - $28.48

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the

https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.