Surgical Scheduler

Yale New Haven Health; Greenwich (CT); On-site; USD 28,000 - 34,000; Full time

Job summary

Yale New Haven Health is seeking a Surgical Scheduler to coordinate surgical procedures for physicians and advanced practice clinicians. The role ensures registration and insurance authorization are completed and serves as a patient-staff liaison.

Responsibilities include contacting patients to schedule procedures, verifying clearances, and coordinating with ORs or surgical centers. Strong computer skills and knowledge of CPT/ICD-10 codes are essential.

Qualifications

• Two to three years' work experience in a hospital / physician office with emphasis on registration, surgical scheduling, medical billing and all aspects of medical insurance and eligibility requirements.

Responsibilities

• Pre-Operative Tasks: Contacts patients to schedule surgical procedures in a courteous and professional manner.
• Coordinates surgical procedures with Hospital Operating Rooms or Surgical Centers: Verifies receipt of medical and/or cardiac clearance.
• Post-Operative Follow Up Care: Schedules follow-up appointments.
• Maintain HIPAA requirements.
• All other duties as assigned.
• May assist and/or perform chaperone duties for patient medical procedures as needed.

Skills

Microsoft Office

Interpersonal skills

HIPAA knowledge

Scheduling experience

Time management

Education

High school diploma or GED

Tools

EPIC/EMR

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

The Surgical Scheduler is responsible for scheduling surgeries for Physicians and Advanced Practice Clinicians and ensures all registration and insurance authorization processes are followed prior to and following all surgeries. Serves as a liaison between patient and medical staff. Advises patients of surgical and financial preoperative requirements. Coordinates and schedules appointments for surgeries and procedures at the clinic, ambulatory surgery center or hospital

EEO/AA/Disability/Veteran

Responsibilities

• Pre-Operative Tasks
  • Contacts patients to schedule surgical procedures in a courteous and professional manner
• Coordinates surgical procedures with Hospital Operating Rooms or Surgical Centers
  • Verifies receipt of medical and/or cardiac clearance
• Post-Operative Follow Up Care
  • Schedules follow-up appointments
• Maintain HIPAA requirements
• All other duties as assigned
• May assist and/or perform chaperone duties for patient medical procedures as needed.

Qualifications

Education

High school diploma or general education degree (GED) required

Experience

Two (2) to three (3) years' work experience in a hospital /physician office with emphasis on registration, surgical scheduling, medical billing and all aspects of medical insurance and eligibility requirements required.

Licensure

N/A

Special Skills

Strong Computer Skills required, specific proficiency with Microsoft Office, EPIC or other EMR platform Excellent interpersonal skills Strong working knowledge of medical insurance terminology, current CPT and ICD-10 codes Skilled in intricacies of surgical scheduling, medical billing and insurance procedures Ability to work independently and as a team Practices high reliability, strong time management skills, exceptional organizational and coordination ability and exhibits the YNHHS Standards of Professional Behavior Excellent verbal and written communication skills Detail oriented; ability to multi-task and use problem solving skills

YNHHS Requisition ID

195009