Surgical Scheduler - UBMD Obstetrics & Gynecology
Full-Time | In-person
Company: UBMD Obstetrics & Gynecology
Pay Range: $18.00-$22.00 per hour
Position Summary
The Surgical Scheduler is responsible for scheduling surgeries for assigned physician(s). Responsibilities include coordinating surgical procedures with multiple hospitals and surgery centers, scheduling and obtaining pre-operative testing, writing and communicating surgery orders, and collecting necessary documentation for surgeries. This individual works closely with patients, physicians, and surgery location to provide accurate, timely, and responsive paperwork.
- Ensures efficient telephone communication.
Key Responsibilities
- Coordinates and schedules surgeries, follow-up appointments as designated by physicians.
- Interacts with patients’, physicians and other staff both within the Clinic and at outside facilities providing accurate, timely and responsive information.
- Coordinates processes and routes all paperwork as required to meet physician and facility requirements.
- Ensures efficient telephone communication.
- Follows all written protocols and procedures of the Clinic.
- Demonstrates courtesy and helpfulness toward patients and their families.
- Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.
- Establish and maintain effective working relationships with physicians, staff, and management.
- Books surgeries based on physician volume, ensuring standard turnaround times are met and all required paperwork is submitted to surgery centers within their designated timeframes.
- Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals.
- Verifies patient insurance coverage prior to surgery and obtains prior authorization when required.
- Follow established REI and surgery center/hospital precautions and procedures in the performance of all job duties to ensure a safe work environment. Adhere to policies regarding safety, confidentiality and HIPPA guidelines.
Qualifications
- High school diploma or equivalent required.
- Minimum of 1-2 years of surgical scheduling experience required.
- Knowledge of medical terminology required.
- Experience verifying insurance eligibility, referrals, and prior authorizations.
- Experience working with electronic medical record (EMR) systems (Epic preferred).
- Excellent organizational, multitasking, and time management skills.
- Strong verbal and written communication skills.
- Exceptional attention to detail and accuracy.
- Ability to work independently and collaboratively in a fast-paced healthcare environment.
Benefits
- 403(b) retirement plan with employer matching
- Medical, dental, vision, life, and disability insurance
- Paid time off
Work Location: In person
Job Type: Full-time
University Gynecologists & Obstetricians is an Equal Employment Opportunity (EEO) employer.