Surgical Sched/Registr Clerk

CarolinaEast Health System; New Bern, Morehead City (NC, NC); On-site; USD 30,000 - 42,000; Full time

Job summary

CarolinaEast Health System is a regional medical center in North Carolina seeking a friendly front desk professional. You will greet visitors, pre-register and admit patients, and manage phone calls and scheduling for surgeries.

The role requires strong medical terminology knowledge, experience in a medical-office environment, and excellent customer service. On-site work with a hospital setting offers benefits and opportunities within a community-focused team.

Qualifications

• Must have at least three years of medical office experience with use of medical terminology.
• Computer and office experience with good telephone etiquette and customer service skills.
• High school graduate; additional education beneficial.

Responsibilities

• Greet and assist visitors and pre-register and admit patients.
• Answer telephones and schedule surgeries.
• Pull old medical records and handle related documentation.
• Sort mail and manage payments, forwarding to cashier as needed.

Skills

Customer service

Telephone etiquette

Medical terminology

Education

High school diploma

Tools

Medical office software

Job description

Job Description

Job Summary: Greet and assist visitors, pre-register and admit patients. answer telephones, schedule surgery, and pull old medical records. Also responsible for sorting mail and responsible for payments and forwarding payments to cashier at the hospital.

About CarolinaEast Health System

CarolinaEast Health System is committed to providing high quality, compassionate care across the Coastal Carolina region. At the heart of our system is a 350-bed, full-service medical center equipped with a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive the same high level of care found at larger medical centers, all while maintaining a friendly, community-centered atmosphere throughout our facilities. CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We are proud to be the first medical center in North Carolina recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association. Additionally, we are honored to be named one of America’s Best-In-State Hospitals by Newsweek, among numerous other prestigious accolades.

Minimum Requirements

• Must have previous medical office experience of at least three years with use of medical terminology.
• Computer and office experience with good telephone etiquette and customer service skills.
• High school graduate with additional education beneficial.
• Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.