Surgical Front Desk & Patient Services Specialist

Socket.dev; Ocala (FL); On-site; USD 23,000 - 26,000; Full time

Job summary

SCA Health, a part of Optum, is seeking a front desk or medical receptionist to greet patients, manage calls, and handle patient registrations at our Ocala facility. The role emphasizes accuracy in demographics and financial/insurance data, with a focus on patient experience and teamwork.

Ideal candidates will have a high school diploma, basic computer skills, and experience in medical clerical work, along with strong communication abilities to support a busy healthcare environment.

Qualifications

• High school diploma or equivalent.
• Bilingual preferred.
• Two years previous medical clerical experience.
• Basic knowledge of Medical Terminology.
• Basic computer skills and familiarity with medical software.
• Strong communication skills.

Responsibilities

• Greet and communicate with patients and visitors within the facility
• Answer incoming calls to the facility
• Register patients and verify identity, demographics, financial and insurance information
• Communicates with other business office and clinical departments
• Open mail and distribute
• Accept and record patient cost share payments
• Prepare and reconcile daily deposits
• Maintain clean and tidy lobby area
• Verify vendor and visitor sign in
• Patient chart preparation

Skills

Bilingual

Medical clerical experience

Medical terminology

Basic computer skills

Strong communication skills

Education

High school diploma

Job description

SCA Health, a part of Optum, is seeking a front desk or medical receptionist to greet patients, manage calls, and handle patient registrations at our Ocala facility. The role emphasizes accuracy in demographics and financial/insurance data, with a focus on patient experience and teamwork.

Ideal candidates will have a high school diploma, basic computer skills, and experience in medical clerical work, along with strong communication abilities to support a busy healthcare environment.