Surgical Counselor

Loeye; East Lansing (MI); Presencial; USD 42.000 - 66.000; Jornada completa

Descripción de la vacante

The Surgical Counselor at L.O. Eye Care in East Lansing coordinates pre-, during-, and post-operative care for surgical patients, ensuring clear understanding, consent, and comfort for patients and families.

The role supports physicians and helps build surgical volume and patient satisfaction. Key duties include explaining diagnoses and procedures, obtaining informed consent, scheduling surgeries, and coordinating preoperative testing, while maintaining accurate patient records and generating

Formación

• Two years’ experience in a surgical specialty practice, ophthalmology preferred.
• COA certification is required; associate experience with patient care is valued.
• Strong communication and confidentiality during patient interactions.

Responsabilidades

• Explain the doctor’s diagnosis and procedure to patients and families with clarity.
• Explain informed consent and obtain signatures from patient or authorized person.
• Schedule surgeries and coordinate preoperative testing as needed.
• Provide physicians with pertinent medical information on surgical patients.
• Maintain records of procedures and generate reports as required.

Conocimientos

Communication

Teamwork

Adaptability

Conscientious

Trustworthy

Patient Confidentiality

Educación

High School Diploma or GED

COA Required

Descripción del empleo

Surgical Counselor# Surgical CounselorHot JobEast Lansing, MI 48823## OverviewLevelExperiencedPosition TypeFull TimeJob ShiftDayEducation LevelNot SpecifiedTravel PercentageUp to 25%CategoryHealth Care## surgical counselor**Summary** The Surgical Counselor will make all necessary arrangements for the welfare of surgical patients before, during, and after surgery, thereby assuring surgical patient satisfaction and building surgical volume.**Supervisory responsibilities** This role has no supervisory responsibilities.**Essential functions***The following list is a summary of the key functions of the job and may not be inclusive of all duties assigned*.* Explains the doctor’s diagnosis, the surgical procedure, and expected results to each surgical patient and, as appropriate, their families through verbal instruction, brochures, pamphlets and videos.* Explains the informed consent form and obtains signature of patient or authorized person.* Ensures that surgical patients understand and follow assigned pre-operative and post-operative instructions.* Schedules physicians’ surgeries in appropriate facility, pending patient insurance and patient or family requests.* Orders preoperative testing (i.e., EKG, blood tests etc.) per Company guidelines and/or specific physician requests.* Provides physician with necessary and required information on each surgical patient’s medical status.* Performs preoperative A-Scans on cataract surgery patients, documenting results for physician review.* Informs physicians of their weekly surgery schedule and update them of schedule changes as they occur.* Maintains records of surgical procedures performed and produce statistical reports as necessary.**Core Competencies**All employees of L.O. Eye Care are expected to demonstrate the following core competencies, regardless of position or status. Additional job-specific competencies may be required of each position.* Communication – Ability to communicate effectively both verbally and in writing.* Conscientious – Ability to feel obligated to do right or be good along with awareness of one’s own conduct, intentions, or character.* Teamwork – Ability to work well in groups, develop and maintain positive working relationships, help resolve conflict, and support team goals.* Adaptability – Ability to adapt to change, be open to new ideas, handle pressure and uncertainty, and adjust work plans to meet changing company needs.* Trustworthy – Ability to be worthy of confidence and create assured reliance on the character, ability, and truth of own self.* Patient Confidentiality – Ability to maintain patient confidentiality, and hold others accountable to such, in accordance with the highest ethical standards.**Other duties**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. **Work environment*** Public/Patient environment with typical public and patient exposure and scenarios.**Physical demands/potential hazards*** Must be able to sit for prolonged periods, must be able to use eyes, hands, and body to maintain office dexterity and mobility; may be required to lift typical office equipment up to 20 pounds.**Travel required*** 0-25% travel required.## Qualifications# Education and experience*Educational requirements that are job-related and consistent with business necessity** High School Diploma or G.E.D. required.* COA Required* COT Desired* Two years’ experience in a surgical specialty practice, ophthalmology preferred# Leadership and management experience*Leadership requirements that are job-related and consistent with business necessity* • N/A**Additional eligibility requirements** **Work authorization/security clearance requirements**Must be authorized to work in the US# EEO StatementIt is the policy of L.O. Eye Care and its affiliates to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate if applicable.