Surgical Coordinator: Patient Concierge & Pre-Op Navigator

methodisthealthsystem; Dallas (TX); Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Competitive benefits package

Résumé du poste

Methodist Medical Group in North Texas is seeking a Surgical Coordinator to serve as the patient point of contact, guiding the patient from registration through the surgical pathway and insurance approvals. You will collaborate with the practice team, verify insurance, secure pre-determinations, and communicate benefits and requirements to patients, ensuring a smooth, patient-centered experience.

This role emphasizes strong communication, process discipline, and teamwork within the Methodist

Qualifications

• High School Diploma or GED required.
• Strong proficiency with Microsoft Office applications.
• Superior oral and written communication skills.
• Strong process orientation and ability to interface with multiple departments.

Responsabilités

• Communicate clearly and openly.
• Build relationships to promote a collaborative environment.
• Be accountable for your performance.
• Always look for ways to improve the patient experience.
• Take initiative for your professional growth.
• Be engaged and eager to build a winning team.
• Review patient registrations to ensure completeness.
• Verify insurance and record in the Practice Management System/EMR.
• Maintain current surgery criteria with insurance providers and inform staff of changes.
• Communicate insurance benefits and financial responsibilities to patients.
• Secure pre-determinations and pre-certifications for procedures.
• Handle physician referrals and ensure doctor information is in the EMR.

Connaissances

Strong communication

Process orientation

Interdepartmental collaboration

Team-oriented environment

Formation

High School Diploma or GED

Outils

Microsoft Office

Description du poste

Methodist Medical Group in North Texas is seeking a Surgical Coordinator to serve as the patient point of contact, guiding the patient from registration through the surgical pathway and insurance approvals. You will collaborate with the practice team, verify insurance, secure pre-determinations, and communicate benefits and requirements to patients, ensuring a smooth, patient-centered experience.

This role emphasizes strong communication, process discipline, and teamwork within the Methodist