Surgical Coordinator

Refocus Eye Health; Meriden (CT); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Competitive 401(k) with matching

Comprehensive health, dental, and vis​

Disability and life insurance

Flexible spending account

Generous paid time off

Job summary

Refocus Eye Health is seeking a highly organized Surgical Coordinator to manage surgical bookings and schedules, ensuring a seamless patient experience. The role emphasizes precise scheduling, clear communication with patients and surgeons, and strict HIPAA compliance within a busy ophthalmology practice.

The successful candidate will bring healthcare scheduling experience, strong terminology knowledge, and excellent multitasking ability to support efficient operations and strong patient

Qualifications

• Proven experience in a healthcare setting, ideally surgical scheduling or coordination.
• Strong understanding of medical terminology and surgical procedures.
• Exceptional communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficiency in computer systems and electronic medical records.
• Ability to remain calm and professional under pressure.
• Ability to perform indirect activities, administrative tasks and any other duties as assigned that contribute to the efficient and high quality performance of the medical practice.
• High school diploma or equivalent required.

Responsibilities

• Expert surgical scheduling: Coordinate and schedule surgical procedures with precision and efficiency.
• Clear communication: Communicate effectively with patients, surgeons, and healthcare professionals, ensuring all parties are well-informed.
• Patient advocacy: Provide compassionate support and guidance to patients throughout the surgical process.
• Efficient call handling: Manage surgical scheduling inquiries with professionalism and accuracy.
• Accurate documentation: Obtain and maintain accurate patient information and surgical records.
• Team collaboration: Work seamlessly with the surgical team to ensure optimal resource allocation.
• Compliance & confidentiality: Adhere to HIPAA regulations and maintain patient confidentiality.
• Administrative support: Contribute to clinic efficiency through assigned administrative tasks.

Skills

Surgical scheduling

Communication

Patient advocacy

HIPAA compliance

Documentation

Teamwork

Administrative tasks

Education

High school diploma or equivalent

Tools

EMR systems

Computer literacy

Job description

Description

Join Our Surgical Team as a Key Surgical Coordinator!

Our established multi-specialty Ophthalmology group is seeking a highly organized and patient-focused Surgical Coordinator to manage our surgical bookings and schedules. If you excel in a fast-paced environment and are passionate about ensuring seamless patient experiences, we want you on our team!

Your Impact:

• Expert surgical scheduling: Coordinate and schedule surgical procedures with precision and efficiency.


• Clear communication: Communicate effectively with patients, surgeons, and healthcare professionals, ensuring all parties are well-informed.


• Patient advocacy: Provide compassionate support and guidance to patients throughout the surgical process.


• Efficient call handling: Manage surgical scheduling inquiries with professionalism and accuracy.


• Accurate documentation: Obtain and maintain accurate patient information and surgical records.


• Team collaboration: Work seamlessly with the surgical team to ensure optimal resource allocation.


• Compliance & confidentiality: Adhere to HIPAA regulations and maintain patient confidentiality.


• Administrative support: Contribute to clinic efficiency through assigned administrative tasks.

Schedule:

What You’ll Bring/Requirements:

• Proven experience in a healthcare setting, ideally surgical scheduling or coordination.


• Strong understanding of medical terminology and surgical procedures.


• Exceptional communication and interpersonal skills.


• Excellent organizational and multitasking abilities.


• Proficiency in computer systems and electronic medical records.
  
• Ability to remain calm and professional under pressure.


• Ability to perform indirect activities, administrative tasks and any other duties as assigned that contribute to the efficient and high quality performance of the medical practice.


• High school diploma or equivalent required.

Bonus Points:

• Familiarity with insurance verification processes.


• 4-year degree

Perks & Benefits:

• Competitive 401(k) with matching.


• Comprehensive health, dental, and vision insurance.


• Disability and life insurance.


• Flexible spending account.


• Generous paid time off.

We Care:

We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.

We Collaborate:

We work together with patients, seeking diverse input to share and grow innovative ideas.

We Elevate:

Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.

Refocus is an equal opportunity employer and we value diversity.