Surgical Coordinator

Methodist Health System; Mansfield (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Matched retirement plan

Employee wellness program

Job summary

Methodist Health System in Mansfield, Texas is hiring a Surgical Coordinator to serve as the primary patient contact during the surgical pathway. This role involves verifying insurance, coordinating with surgeons, and ensuring the efficient flow of patients through their care. Candidates should have a High School Diploma or GED, strong Microsoft Office proficiency, and excellent communication skills.

The role offers competitive salaries and a comprehensive benefits package, including health insurance and a matched retirement plan.

Qualifications

• Strong proficiency in Microsoft Office products is essential.
• Must possess superior oral and written communication skills.
• Team-oriented with demonstrated capability to maintain effective relationships.

Responsibilities

• Serve as the patient point of contact throughout the surgical process.
• Build relationships to promote a collaborative environment.
• Initiate patients into the surgery pipeline.

Skills

Proficiency in Microsoft Office products

Oral and written communication skills

Process orientation

Teamwork and relationship building

Education

High School Diploma and/or GED equivalent

Job description

Hours of Work

9am-5pm

Days Of Week

Monday through Friday

Job Description

Surgical Coordinator professional responsible to serve as the patient point of contact with the practice to maintain open channels of communication to keep patients engaged and maintain an efficient flow of patients from patient registration, insurance verification, initial contact and surgeon consultation through the surgical pathway to complete insurance and program criteria, and medical clearances to be submitted to insurance provider for approval for surgery, and throughout their process of care. Supports and promotes the vision, mission, and strategic plans of Methodist Health System.

Job Requirements

• High School Diploma and/or GED equivalent
• Very strong proficiency using Microsoft Office products
• Superior oral and written communication skills
• Strong process orientation
• Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Job Responsibilities

• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team
• Reviews patient registration to ensure it is complete
• Verifies all insurance and notes it in Practice Management System/EMR.
• Responsible for maintaining surgery criteria current with insurance providers and informing staff of any changes/updates.
• Communicate to patients and coworkers in a professional, enthusiastic, friendly and positive manner.
• Initiates patient into surgery pipeline, serves as advocate for patient and schedules initial consultation with surgeon.
• Communicates insurance benefits, deductibles, coinsurance, financial responsibilities and any additional medical testing/screening to patients.
• Secures Pre-determinations & Pre-Certifications for all procedures as well as any general surgery.
• Handle physician referrals to practice ensuring that doctor’s info is in the practice management system/EMR.
• Referral is acknowledged and notified that patient is verified, assigned, contacted and initiated into surgery process.
• Prepare and submit Letters of Medical Necessity and ensure that all insurance criteria & medical clearances have been completed.
• Upon insurance approval, communicates approval to patient, collects financial fees due, schedules pre op consultation, advises patient of surgery date and schedules 1 week post op appointment.
• Handle all appeals and denials in conjunction with patient's care.
• Participate in patient education seminars or meet the doctor events with other members of practice staff, educating interested parties about the surgery program.
• Prepare physical space for seminars/events.
• Assist other staff members to deliver the highest quality of patient care which includes being a team player to execute not only your duties but those that are needed by the practice when necessary.

Benefits

Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous.