Surgical Coordinator

Spire Orthopedic Partners; City of Poughkeepsie (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Growth opportunities

Dynamic environment

Competitive compensation

Generous PTO

Health, dental, vision, 401(k)

Job summary

Spire Orthopedic Partners is seeking a Surgical Scheduling Coordinator to support orthopedic practices across the Northeast. The role entails coordinating surgical schedules with hospitals and ASCs, obtaining prior authorizations, and ensuring all paperwork is complete and accurate.

The ideal candidate has at least 2 years in surgical scheduling, strong knowledge of orthopedic procedures, and excellent communication skills.

Qualifications

• Minimum of 2 years surgical scheduling experience.
• Extensive knowledge of Orthopedic surgical procedures.
• Knowledge of Insurance prior authorization guidelines.
• Polite telephone etiquette and good communication skills (written and oral).
• Computer literacy skills preferred, including practice management software, EMR, Microsoft Word and Excel.

Responsibilities

• Coordinate with medical staff to ensure paperwork is complete and signatures obtained.
• Coordinate provider surgical schedules with hospitals and ASCs.
• Arrange for surgical assistants and outside services when needed.
• Triage patient calls and appointments to appropriate MD/PA staff.
• Maintain an accurate and up-to-date surgical schedule.

Skills

Surgical scheduling

Orthopedic procedures knowledge

Insurance prior authorization

Communication skills

EMR proficiency

Excel

Education

High School Diploma

Tools

Practice management software

EMR

Microsoft Word

Microsoft Excel

Job description

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.

Responsibilities/Duties:

What you’ll do:

• Coordinate with Medical Assistants to ensure all paperwork is properly completed, up to date and patient authorization signatures are obtained.
• Communicate with Hospital and ASC’s booking department to make sure all booking packets, forms and other criteria are up to date.
• Coordinate provider’s surgical schedule with Hospitals and ASC’s.
• Coordinate scheduling conflicts affecting office schedules with Clinical Director and Communications Director.
• Schedule emergent and non-emergent cases with hospitals and ASC’s to include:
  • Insurance Eligibility verification
  • Prior authorization when applicable
  • Pre-surgical testing results
  • Preparation of patients for in-hospital procedures
  • Updating the elective surgical card with all pertinent information
  • Procedure(s)
  • Duration
  • Clearance (Medical, Cardiac, etc)
  • Anesthesia Type
  • Positioning
  • Instrumentation
  • Diagnosis
• Maintain provider’s surgical schedule for accuracy and potential conflicts regularly.
• Arrange for a surgical assistant when required by using OADC PA’s or outside PA’s.
• Arrange for outside services when needed such as instrumentation, etc.
• Receive incoming live calls and triage to appropriate MD or clinical staff.
• Triage appointments for phone/reception staff looking for appropriate patient appointments.
• Throughout the day, retrieve phone messages left on both the main line and prescription refill line; forwarding these messages to MD’s and their medical assistants.
• Call back patients if their MD is unavailable.
• Take incoming calls from the ER’s and send to MD/PA on call.
• Review patient’s results and forward clinical values.
• Receive incoming calls from outside medical care as dictated by our medical doctors.
• Foster positive attitudes, team spirit and trust as means to enhance productivity.
• Maintain a professional work atmosphere by behaving and communicating in a manner that gets along with patients, physicians, coworkers and administration
• All other duties as assigned by the Director of Operations

Qualifications:

• Minimum of 2 years surgical scheduling experience
• Extensive knowledge of Orthopedic surgical procedures
• Knowledge of Insurance prior authorization guidelines
• Polite telephone etiquette and good communication skills (written and oral)
• Computer literacy skills preferred, including practice management software, EMR, Microsoft Word and Excel.
• Detail Oriented and strong organizational skills preferred
• High School Diploma or equivalent; required

What We Offer:

• Excellent growth and advancement opportunities
• Dynamic environment
• Access to a diverse network of practitioners
• Broad infrastructure of tools and programs to enhance the employee experience
• Competitive Compensation
• Generous PTO
• Benefits package: health, dental, vision, 401(k), etc.

We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).