Surgical Coordinator

Atlantic Vision Partners; Chesterfield Court House (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid Training

Tuition Reimbursement

Employee Eyewear Discounts

Referral Bonus Program

Medical, Dental & Vision Insurance

401(k)

Job summary

SEES Group, part of AVP, invites applications for a patient‑facing coordinator role across multiple eye care offices. You will educate patients on cataract and other elective procedures, schedule surgeries, handle forms, and liaise with surgeons and facilities.

We offer paid training, career development, tuition reimbursement, insurance, and a referral bonus program. Travel to various locations is required; confidentiality and strong communication are essential to deliver exceptional patient

Qualifications

• College degree including business‑related courses (sales/marketing emphasis preferred).
• One to two years of ophthalmic/optometric experience preferred.
• One to two years of sales experience preferred.
• Excellent verbal communication skills.
• Willingness to submit to a background check (drug screen for Ambulatory Surgery Centers only).

Responsibilities

• Educate and counsel patients about surgical options, risks, and outcomes.
• Schedule all aspects of the surgical journey including dates and follow-ups.
• Handle documentation, consents, medical histories, and surgical charts.
• Verify benefits, obtain pre‑approvals, discuss costs, and collect payments.
• Serve as main contact for patients and coordinate with facilities and surgeons.
• Support co‑management of patients with pre‑ and post‑op protocols.

Skills

Ophthalmic/optometric experience

Sales experience

Excellent verbal communication

Attention to detail

Confidentiality

Team coordination

Education

College degree including business‑related courses

Job description

Description

• SEES Group, exceptional patient care starts with exceptional people. As one of the largest eye care networks in the Southeast and Mid-Atlantic, we provide our teams with the training, technology, and support they need to thrive while making a difference in patients' lives. Together, we’re building the future of eye care.

Who We Are

At AVP

• SEES Group, exceptional patient care starts with exceptional people. As one of the largest eye care networks in the Southeast and Mid-Atlantic, we provide our teams with the training, technology, and support they need to thrive while making a difference in patients' lives. Together, we’re building the future of eye care.

Our Mission

To deliver the best possible outcomes for our patients, serve and educate our provider network, and fulfill our commitment to our stakeholders.

Why Join Us?

• Paid Training & Career Development
• Growth & Advancement Opportunities
• Supportive Team Environment
• Competitive Benefits Package
• Tuition Reimbursement Opportunities
• Employee Eyewear Discounts
• Referral Bonus Program
• Make a Meaningful Difference Every Day

What You'll Bring

• Patient Education and Counseling: Meet one‑on‑one with patients to explain surgical procedures, discuss potential risks and expected outcomes, and review available options, especially for elective procedures like cataract lens choices. Ensure patients make informed decisions about their care.
• Scheduling and Coordination: Schedule all aspects of the surgical journey, including surgery dates, pre-operative appointments, and post-operative follow-ups with the surgeon or referring doctor.
• Documentation and Administration: Ensure all necessary paperwork is completed accurately, including operative and facility consents, medical histories, transfer of care letters, and surgical charts. Prepare and organize pre‑and post‑op kits.
• Financial and Insurance Management: Verify medical benefits, obtain insurance pre‑certifications and authorizations, discuss out‑of‑pocket costs and financing options (e.g., CareCredit), and collect payments.
• Communication Liaison: Serve as the main point of contact for patients, addressing questions and concerns via phone or in‑person. Maintain professional communication with surgical facilities, surgeons, and referring optometrists to ensure a seamless process.
• Patient Co‑Management: Maintain a process for co‑management of patients, including pre‑and post‑op protocols, forms for co‑management, fee information and payment process, and educational materials.

Requirements

What You Bring:

• Dependable transportation required to travel to other offices as required
• Must be flexible with traveling to various locations
• Ability to pay attention to detail
• Ability to maintain confidentiality
• The ability to seek instruction in areas where he/she is not knowledgeable
• The ability to recognize inconsistencies
• College degree including business‑related courses (sales/marketing emphasis preferred).
• One to two years of ophthalmic/optometric experience preferred.
• One to two years of sales experience preferred.
• Excellent verbal communication skills
• Willingness to submit to a background check (drug screen for Ambulatory Surgery Centers only)

Compensation

Pay & Benefits

Pay Range: $20/hr-$26/hr

Actual compensation is determined based on qualifications, experience, certifications, internal equity, and business needs.

Benefits May Include

• Medical, Dental & Vision Insurance
• 401(k)
• Paid Time Off & Holidays
• Life & Disability Insurance
• Tuition Reimbursement
• Continuing Education Support
• Certification Sponsorship
• Employee Eyewear Discounts
• Referral Bonus Opportunities

Additional Information

Physical Requirements

• Ability to remain stationary for extended periods
• Frequent use of hands, fingers, and computer equipment
• Ability to communicate effectively with patients and team members
• Ability to occasionally lift, carry, push, or pull up to [XX] pounds

Compliance Requirements

• Annual compliance training is required.
• Compliance with HIPAA, OSHA, and company policies is required.
• Background screening may be required based on position.
• Drug screening may be required based on position and location.

Equal Employment Opportunity

• SEES Group Is an Equal Opportunity Employer committed to fostering an inclusive workplace. We provide equal employment opportunities to all applicants and employees without regard to any protected characteristic under federal, state, or local law.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required for the position.