Surgery Services Representative 1, Full Time

University of Miami; Miami, Northern (FL, KY); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

The University of Miami is seeking a Surgery Service Representative 1 to support pre-operative operations, acting as a liaison between patients, surgeons, primary care physicians, and surgical facilities.

Responsibilities include maintaining OR schedules, ensuring compliance, coding records for charges, and verifying insurance information, all while upholding university policies and patient confidentiality.

Qualifications

• Education: High School Diploma or equivalent/relevant experience
• Certification and Licensing: Refer to department description for applicable certification requirements
• Experience: Minimum 1 year of relevant experience required
• Knowledge, Skills and Abilities: Ability to learn procedures, work in a team, use office software, and communicate effectively

Responsibilities

• Maintain operating room schedules and reconcile with records.
• Review records for compliance with case management system and office guidelines.
• Code records for charge entry daily.
• Verify insurance information and obtain missing details.
• Batch patient records by date of service and keep organized records.
• Adhere to University and unit policies and safeguard assets.
• Note: duties may expand as needed.

Skills

Learning agility

Teamwork

Communication

Technical proficiency

Education

High School Diploma or equivalent

Tools

Office software

Job description

The Surgery Service Representative 1 assists with all pre-operative preparations with the goal of ensuring an excellent healthcare experience for patients. Additionally, the Surgery Service Representative 1 acts as a liaison between the patient, surgeon, primary care physician, and the surgical facilities.

CORE JOB FUNCTIONS

• Assists with the maintenance of operating room schedules and reconciles schedules to records.
• Reviews records to ensure compliance with the case management system and office guidelines.
• Codes records with all necessary information for charge entry, on a daily basis.
• Verifies insurance information and takes appropriate steps to obtain any missing information.
• Maintains an organized record of charges by batching patient records by date of service.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

• Education: High School Diploma or equivalent/relevant experience, certification or license
• Certification and Licensing: Refer to department description for applicable certification requirements
• Experience: Minimum 1 year of relevant experience required
• Knowledge, Skills and Abilities:
  • Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
  • Teamwork: Ability to work collaboratively with others and contribute to a team environment.
  • Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
  • Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the groundbreaking research and medical education at the Miller School of Medicine.

As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Full time Employee Type: Staff

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System (\"UHealth\") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.