Surgery Scheduler 2

University of Miami; Miami (FL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Tuition remission

Job summary

The University of Miami in Miami, FL is seeking a Senior Surgery Scheduler who serves as a liaison among patients, staff, and physicians to organize surgical and diagnostic procedures. You will manage pre-authorizations, coordinate schedules with departments and hospitals, and ensure accurate billing documentation.

The role requires strong communication, teamwork, and tech proficiency to keep scheduling tools up-to-date and to support patient inquiries before and after procedures.

Qualifications

• Must have ability to learn new procedures, technologies, and protocols.
• Strong written and verbal communication skills are required.
• Ability to work collaboratively in a team environment.

Responsibilities

• Obtains pre-authorizations for procedures as required by insurance.
• Oversees, produces, and distributes all surgical and procedural schedules to physicians and departments.
• Collaborates with patients, families, staff, and providers to schedule surgeries, pre-op physicals, and testing.
• Coordinates with hospitals and vendors for special cases or circumstances.
• Identifies ways to streamline the scheduling process and suggests improvements to management.
• Ensures scheduling tools are up-to-date and issues are resolved promptly.

Skills

Scheduling

Communication

Teamwork

Learning agility

Technical proficiency

Education

High School Diploma or equivalent

Tools

Office software

Job description

CORE JOB SUMMARY

The Senior Surgery Scheduler acts as liaison between patients, professional staff, and physicians by scheduling and coordinating all necessary functions for surgical and diagnostic procedures. Further, the Senior Surgery Scheduler acts as source of knowledge for scheduling staff and oversees their functions to ensure accurately and timely scheduling practices.

CORE JOB FUNCTIONS

• Obtains pre-authorizations for procedures as required by insurance companies.
• Oversees, produces, and distributes all surgical and procedural schedules to physicians and departments.
• Collaborates with patients, families, staff, and providers within the office and the greater community to schedule surgeries, pre-op physicals, and testing.
• Coordinates with hospitals and vendors for special cases or circumstances.
• Identifies ways to streamline surgical scheduling process and provides suggestions to managing staff.
• Ensures that electronic systems and scheduling tools are up-to-date and operating smoothly, and immediately contacts appropriate personnel to resolve any issues.
• Ensures documentation is complete to support accurate billing of surgical procedures.
• Adheres to University and unit-level policies and procedures and safeguards University assets.
• Scheduling and rescheduling fluoro and other procedures
• Processing authorizations for fluoro and other procedures
• Scheduling peer-to-peers for fluoro and other procedures
• Assisting with patient inquiries pre- and post-procedures
• Assisting administrative team patient communications (as needed)
• Assisting clinical business operations team with scheduling escalations (as needed)
• This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

• High School Diploma or equivalent/relevant experience, certification or license
• Minimum 3 years of relevant experience required
• Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
• Teamwork: Ability to work collaboratively with others and contribute to a team environment.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Full time Employee Type: Staff

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.

The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.