Surgery Scheduling & Patient Education Specialist

Eye Health America LLC; Oneco (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Matching

Employee Discount

Wellness Program

Paid Vacation & Holidays

Uniform Allowance

Training/Advancement

Job summary

Eye Health America LLC and its affiliate The Eye Associates are seeking a dedicated team member to manage patient communication for eye surgery. You will schedule surgeries, prepare charts, and guide patients on pre- and post-operative care, while explaining insurance details and costs.

Ideal candidates have at least two years in healthcare or patient education, hold a high school diploma, and possess a valid driver's license.

Qualifications

• Two years’ experience in a healthcare or patient education role.
• High School Diploma or equivalent.
• Valid and active Driver’s License.

Responsibilities

• Demonstrate comprehensive knowledge of all aspects of eye surgery to effectively address patient inquiries.
• Efficiently schedule surgeries, coordinating with patients and providing clear instructions for pre- and post-operative care.
• Prepare detailed charts for all scheduled surgeries, ensuring accuracy and completeness.
• Have a basic understanding of how insurance works for common insurance plans in the area, such as Medicare payers, Medicare Advantage Plans, and Commercial Plans.
• Educate patients on insurance, including deductibles and out of pocket costs.
• Engage in telephone correspondence with surgical patients as needed, addressing inquiries and providing necessary information.
• Organize patient charts, systematically, and update all pertinent information for surgical procedures.

Skills

Interpersonal skills

Patient communication

Scheduling surgeries

Insurance knowledge

Attention to detail

Education

High School Diploma

Job description

Eye Health America LLC and its affiliate The Eye Associates are seeking a dedicated team member to manage patient communication for eye surgery. You will schedule surgeries, prepare charts, and guide patients on pre- and post-operative care, while explaining insurance details and costs.

Ideal candidates have at least two years in healthcare or patient education, hold a high school diploma, and possess a valid driver's license.