Surgery Scheduling Coordinator

North Canyon Medical Center; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

North Canyon Medical Center is seeking an organized receptionist/administrative specialist to schedule surgeries, greet patients, and manage registrations. You will post payments and adjustments and monitor daily billing and collections to ensure financial accuracy.

The role requires excellent communication, strong computer skills, and a professional demeanor in a medical office environment.

Qualifications

• Excellent communication skills including oral and written comprehension and expression.
• Computer/PC experience.
• Medical office reception experience preferred.
• Background in Medical Terminology preferred.
• Outstanding public relations/customer service experience.
• High level of personal presentation.
• Ability to maintain accuracy with interruptions.
• Ability to use sound judgement and cope with potentially stressful situations.
• Demonstrates performance improvement mindset and values (efficiency, safety, teamwork, integrity).
• Commitment to service excellence and professional behavior.
• Ability to work with little supervision and take initiative.
• Self-starter, highly motivated, flexible and professional.
• Accountable for work performed.
• Software knowledge or equivalent (Word, PowerPoint, Excel, email).

Responsibilities

• Schedule surgeries and manage the scheduling process.
• Greet and register patients and guests.
• Post payments and adjustments; monitor daily billing and collections.

Skills

Communication skills

Public relations

Customer service

Attention to detail

Self-motivated

Work under pressure

Sound judgement

Professional demeanor

Teamwork

Accountability

Adaptability

Education

Medical Terminology knowledge

Tools

MS Word

PowerPoint

Excel

Email

Job description

Description

Responsible for scheduling surgeries and following the process, ensuring patients and guests are greeted and registered. Responsible for posting payments and adjustments. Monitors billing and collections on a daily basis.

Requirements

• Excellent communication skills to include oral comprehension, oral expression, written comprehension, and written expression.
• Computer/PC experience.
• Medical office reception experience preferred.
• Background in Medical Terminology preferred.
• Outstanding public relations/customer service experience.
• High level of personal presentation.
• Ability to maintain accuracy with interruptions.
• Ability to use sound judgement and cope with potentially stressful situations.
• Ability and willingness to exhibit behaviors consistent with standards for performance improvement and organizational values .(e.g., efficiency & financial responsibility, safety, partnership & service, teamwork, compassion, integrity, and trust & respect).
• Ability and willingness to exhibit behaviors consistent with principles for service excellence.
• Ability to work with little or no supervision, and a minimum of instructions.
• Self-starter who is highly motivated flexible and professional.
• Accountable for work performed.
• Software knowledge or equivalent (e.g. Microsoft Word, PowerPoint, Excel, /e-mail program).