Surgery Scheduling Coordinator

North-Canyon-Medical-Center; Gooding (ID); On-site; USD 32,000 - 42,000; Full time

Job summary

North-Canyon-Medical-Center is seeking an organized receptionist/billing assistant to schedule surgeries, greet patients, and handle payments daily. The role requires clear communication, computer proficiency, and a background in medical terminology.

Applicants with medical office reception experience and strong customer service skills will fit well. Minimal supervision, professional presentation, and accuracy under pressure are valued in this position.

Qualifications

• Excellent communication skills across multiple modes of communication.
• Computer and office software experience required or preferred.
• Experience in a medical office reception is a plus.

Responsibilities

• Schedule surgeries and manage related processes.
• Greet and register patients and guests professionally.
• Post payments and adjustments; monitor daily billing and collections.

Skills

Communication skills

Computer proficiency

Public relations

Customer service

Attention to detail

Stress management

Professionalism

Adaptability

Education

Medical Terminology

Tools

Microsoft Word

PowerPoint

Excel

Email

Job description

Description

Responsible for scheduling surgeries and following the process, ensuring patients and guests are greeted and registered. Responsible for posting payments and adjustments. Monitors billing and collections on a daily basis.

Requirements

• Excellent communication skills to include oral comprehension, oral expression, written comprehension, and written expression.
• Computer/PC experience.
• Medical office reception experience preferred.
• Background in Medical Terminology preferred.
• Outstanding public relations/customer service experience.
• High level of personal presentation.
• Ability to maintain accuracy with interruptions.
• Ability to use sound judgement and cope with potentially stressful situations.
• Ability and willingness to exhibit behaviors consistent with standards for performance improvement and organizational values .(e.g., efficiency & financial responsibility, safety, partnership & service, teamwork, compassion, integrity, and trust & respect).
• Ability and willingness to exhibit behaviors consistent with principles for service excellence.
• Ability to work with little or no supervision, and a minimum of instructions.
• Self-starter who is highly motivated flexible and professional.
• Accountable for work performed.
• Software knowledge or equivalent (e.g. Microsoft Word, PowerPoint, Excel, /e-mail program).