Surgery Scheduler, Urology (Greenbrae), Full Time, Days

Prima Medical Foundation dba MarinHealth Medical Network; Greenbrae Marina (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

Prima Medical Foundation dba MarinHealth Medical Network is seeking a Surgery Scheduler in Greenbrae, CA. The role maintains physician clinic and surgery schedules, supports physicians directly, and communicates with staff, patients, and external facilities.

Strong organizational skills and two years of medical office experience are required, with CPT/ICD-10 knowledge and EMR proficiency favored. Immunization requirements and a team‑oriented environment are emphasized.

Qualifications

• High school diploma or GED required.
• At least two years of related medical office experience.
• Prior referral and authorization experience preferred.
• Knowledge of CPT and ICD-10 codes is a plus.
• Proficiency with electronic medical record systems.

Responsibilities

• Schedule appointments for new and returning patients, surgeries, procedures, and colonoscopies.
• Maintain physician schedules to ensure efficient workflow.
• Provide direct assistance to physicians and communicate with staff and patients.
• Obtain necessary authorizations for surgeries and procedures.
• Assist with medical records for referrals and surgery details.

Skills

Medical office experience

CPT ICD-10 knowledge

EMR systems proficiency

Customer service skills

Scheduling appointments

Education

High school diploma or GED

Tools

Allscripts

Job description

About MarinHealth

Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch. MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.

Company Details

Company: Prima Medical Foundation dba MarinHealth Medical Network
Work Shift: 8 Hour (days) (United States of America)
Scheduled Weekly Hours: 40

Job Description Summary

The Surgery Scheduler maintains physician’s clinics and surgery schedules, provides direct assistance to physicians, and manages communication and correspondence directly with staff, patients, physicians and the Practice Leader. The Surgery Scheduler also maintains exceptional communication with local hospital and outpatient facilities.

Job Requirements, Prerequisites and Essential Functions

Pay Range: $27.83 - $33.40 - $38.96

Essential Functions and Responsibilities

• Scheduling Making appointments for new and returning patients Scheduling surgeries, procedures and colonoscopies Maintaining physician schedules to assure efficient work flow Interfacing with Practice Leader regarding scheduling issues Direct assistance to physicians Providing administrative assistance to physicians Obtaining necessary authorizations for surgeries, procedures and colonoscopies, if applicable Submitting clinical information to outside sources at request of doctor, i.e. medical records for consult referrals, surgery details, etc.
• Direct communication with patients Answering incoming telephone calls and providing excellent customer service Providing new patients with patient packets for registration and prep information for surgeries, procedures and colonoscopies Greeting patients as the enter and leave the clinic in a welcoming, professional manner Sending letters to patients regarding surgery information Office Maintenance Maintaining order in the waiting room throughout the day Keeping work area effectively in order and free from hazards Maintain exam rooms as needed Report facility problems immediately General Remains professional, calm, and effective in emergent or high- pressure situations Act as a team player with all staff members Perform all other duties as required or assigned.

Qualifications

• Education: High school diploma or General Educational Development (GED) certificate required.
• Experience: At least two years of related medical office experience Prior referral and authorization experience Demonstrated punctuality, reliability, and professionalism Prior surgery scheduling experience preferred Demonstrated and exceptional follow through and completion of tasks History of exceptional customer service skills Ability to multi-task effectively Strong attention to detail Understanding and usage of medical terminology Knowledge of CPT and ICD-10 codes, especially related to general surgery a plus Expertise in effective, tactful communication skills Experience with and proficiency in use of electronic medical record systems.
• Allscripts a plus.
• Ability to read, write, do arithmetic, and apply reasoning skills equal to at least that of the average high school graduate.
• Proficient computer skills and accuracy of data entry.
• Ability to work unsupervised.

Accommodation

Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415-925-7040 or [e-mail].

C.A.R.E.S. Standards

MarinHealth seeks candidates ready to model our C.A.R.E.S. standards—Communication, Accountability, Respect, Excellence, Safety—which foster a healing, trust‑based environment for patients and colleagues.

Health & Immunizations

To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.

Compensation

The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with MarinHealth’s compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements.

Equal Employment

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws. A Career With MarinHealth is CLOSER Than You Think.

Diversity

We are Equal Opportunity Employers, and we welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status. Reasonable accommodation(s) to qualified individuals with disabilities are available as part of the application step. If an accommodation is needed, please contact Human Resources at 415-925-7040 or email [e-mail] to initiate the process.