Surgery Scheduler/Referral Coordinator

AdventHealth; Britton (TX); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

PTO from day one

403B retirement plan

Parental leave

Job summary

AdventHealth is seeking an energetic office administrator to support home health operations in Mansfield, TX. The role involves collecting patient data, verifying payer coverage, and coordinating referrals to ensure timely scheduling and care delivery.

The position requires a high school diploma and about 1+ year of experience in a related role, with day shift and on-site responsibilities at our Mansfield facility.

Qualifications

• High School Grad or Equiv (Required)
• 1+ year experience preferred

Responsibilities

• Collects patient clinical and demographic data and insurance or payer information, verifies payer coverage, and obtains physician orders.
• Oversees secretarial staff to ensure accurate data entry, phone handling, and management of clinical records.
• Coordinates referral receipt and ensures timely scheduling and billing processes.

Skills

Data entry

Payer verification

Scheduling

Customer service

Education

High School Diploma or equivalent

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

2302 Lonestar Rd

City:

Mansfield

State:

Texas

Postal Code:

76063

Job Description:

• Collects patient clinical and demographic data and insurance or payer information, verifies payer coverage, and obtains physician orders.
• Arranges for support services and ensures written orders for homecare are obtained or requests an RN to take verbal orders when needed.
• Oversees secretarial staff to assure accurate data entry, appropriate phone answering, management of clinical records, and provision of clinical records when requested.
• Ensures appropriate staff coverage within the agency and coordinates referrals to maintain efficient operations.
• Enters referrals into the computer, verifies required information prior to admission, and maintains accurate reference files.
• Performs and documents payer verification process, verifying Medicare eligibility coverage and insurance or self-pay verification for patients.
• Functions as liaison between clinicians in facilities and clinical teams to ensure timely patient scheduling and tracks the status of all patient referrals.
• Maintains logs for patients who are hospitalized or in skilled facilities, new and resumption of care referrals, etc. Liaises with the central billing office to troubleshoot billing issues and ensure necessary items are completed for timely billing.
• Monitors and supervises daily clerical operations, ensuring duties are performed accurately and timely.
• Assigns and delegates responsibility to staff, participates in interviews, orientation, and evaluations.
• Coordinates receipt of referrals by conducting initial phone evaluations for appropriateness and acceptance of home health services.
• Other duties as assigned.

Education:

• High School Grad or Equiv [Required]

Work Experience:

• 1+ experience [Preferred]

Physical Requirements:

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$18.37 - $29.39

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.