Home Health Intake & Scheduling Coordinator Every Weekend

AdventHealth; Leesburg (FL); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Job summary

AdventHealth in Leesburg, FL is seeking an Intake Coordinator for the Home Health Office. You will coordinate the intake of referrals, verify physician licensure for Medicare participation, and act as the liaison between hospitals, offices and clinical teams to schedule patient care.

The role requires attention to detail, strong customer service and computer skills, with part-time hours including weekend days at the Leesburg location.

Qualifications

• Knowledge of Medicare billing processes, privacy regulations and Medicare home health regulations [Preferred]
• Proficient in use of personal computer, copier, phone, facsimile machines [Required]
• High level of multitasking, organization and proactive communication skills [Required]
• Moderate – advanced computer skills [Required]
• Strong customer service skills [Required]

Responsibilities

• Coordinates the intake of all referrals into the agency.
• Serves as the central coordination point for all referrals coming from hospitals, physician offices and any other referral source.
• Verifies that physicians ordering homecare are licensed and able to participate in the Medicare program.
• Performs care coordination activities upon receipt of patient referral; assesses if homecare services are appropriate, verify/obtain physician orders, ensure payer coverage is verified, coordinates arrangements for HME, infusion and other needs.
• Assists with weekly coverage rotation to ensure scheduling function is completed appropriately when staff off.

Skills

Multitasking

Organization

Communication

Customer service

Computer skills

Education

High school diploma

Associate degree

Tools

Computer

Copier

Phone

Fax machines

Job description

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Part time

Shift

Day (United States of America)

Address

1103 N 14Th St

City

Leesburg

State

Florida

Postal Code

34748

Job Description

Schedule: Part Time - Every Saturday, Sunday and Monday *orientation is a Monday-Friday schedule for the first 2 weeks*

Shift: Day Shift - Part Time

Location: Leesburg Home Health Office

• Coordinates the intake of all referrals into the agency.
• Serves as the central coordination point for all referrals coming from hospitals, physician offices and any other referral source.
• Verifies that physicians ordering homecare are licensed and able to participate in the Medicare program.
• Performs care coordination activities upon receipt of patient referral; assesses if homecare services are appropriate, verify/obtain physician orders, ensure payer coverage is verified, coordinates arrangements for HME, infusion and other needs.
• Assures referrals have been entered or enters referrals into the computer, verifies that required information is present prior to admission; maintains accurate reference files such as physicians, payers, and referral source information.
• Performs and documents payer verification process; verifies Medicare eligibility coverage and insurance or self pay verification for patients prior to admission; follows policy for charity approval process.
• Functions as liaison between clinicians in facilities and clinical teams to ensure patients are scheduled in a timely manner and the location/status of all patient referrals is tracked.
• Maintains logs as needed for patients who are hospitalized or in skilled facility, new and resumption of care referrals, etc.)
• Liaison with the central billing office to troubleshoot billing issues and assure necessary items are completed to facilitate timely billing.
• Manages schedule for all patients.
• Edits schedule for employees calling in sick, ensuring patients are reassigned timely.
• Completes requested schedule as task appears in workflow according to agency scheduling guidelines.
• Completes requested schedules for all add-ons and applicable orders:
• Ensures Supervisory Visits are scheduled according to agency protocol and regulatory mandates.
• Considers entire episode of care and adjusts service codes as needed related to discharge visits and supervisory visits
• Updates employee schedules daily.
• Considers productivity/geographic issues and discusses assignments with supervisor/manager for approval as directed.
• Assists with weekly coverage rotation to ensure scheduling function is completed appropriately when staff off.

Knowledge, Skills, And Abilities

• Knowledge of Medicare billing processes, privacy regulations and Medicare home health regulations [Preferred]
• Proficient in use of personal computer, copier, phone, facsimile machines [Required]
• High level of multitasking, organization and proactive communication skills [Required]
• Moderate – advanced computer skills [Required]
• Strong customer service skills [Required]

Education

• High School Grad or Equiv [Required]
• Associate's Degree [Preferred]

Work Experience

• 1+ year of healthcare experience [Required]
• Good understanding of staffing and scheduling requirements related to home health from a field position perspective[Preferred]
• Competent with computers [Required]
• Experience working in a Medicare certified homecare agency [Preferred]

Physical Requirements:

(Please click the link below to view work requirements)

• Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$17.80 - $28.48

Background Screening Requirement (Florida Law)

Certain positions are subject Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:

https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.