Surgery Scheduler - Orthopaedics Chelsea Campus

Trinity Health; Chelsea (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Day-one benefits

Career growth opportunities

Supportive team culture

Meaningful patient work

Job summary

Trinity Health IHA Medical Group in Michigan is seeking a patient-focused Surgery Scheduler. You will be the first point of contact for patients, scheduling surgical procedures and pre-op appointments while supporting providers and delivering exceptional patient care.

Requirements include a High School Diploma and at least one year of Surgery Scheduler or medical reception experience. The role involves obtaining insurance authorizations, managing consent forms, scheduling and rescheduling

Qualifications

• High School Diploma or equivalent
• 1 year of Surgery Scheduler or Medical Reception experience
• Proficiency with check-in, check-out and phone handling
• Ability to obtain insurance authorizations

Responsibilities

• Schedule surgical procedures, testing, and pre-op appointments
• Obtain insurance authorizations and oversee consent forms
• Schedule, confirm, and reschedule appointments
• Oversee provider schedule templates and input monthly schedules
• Collect payments and support accurate billing processes
• Assist with patient communications, paperwork, and MyChart support
• Maintain patient records and support day-to-day office operations

Skills

Patient scheduling

Insurance authorizations

Medical reception

Phone support

Billing support

Education

High School Diploma

Tools

MyChart

Job description

Employment Type: Full time Shift: Day Shift Description:

Deliver Outstanding Service to Every Patient!

Trinity Health IHA Medical Group is looking for a customer-focused Surgery Scheduler to join our team. In this role, you will serve as the first point of contact for patients, providing support to providers by scheduling surgical procedures and meetings while helping create exceptional patient care.

What You'll Do:

• Schedule surgical procedures, testing, and pre-op appointments.
• Obtains insurance authorizations and oversees the management of consent forms for surgical procedures.
• Schedule, confirm, and reschedule appointments.
• Oversees Provider schedule templates and inputs monthly schedules.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.

General Requirements:

• EDUCATION: High School Diploma or equivalent training. Demonstrated proficiency performing all Medical Reception core functions.
• CREDENTIALS/LICENSURE: None
• MINIMUM EXPERIENCE: 1 year of experience as a Surgery Scheduler or equivalent training, or demonstrated proficient performing all Medical Reception core functions (check in, check out and phones) of equivalent combination of experience, education and training.

Why Join Trinity Health IHA Medical Group?

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.
• A mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and providing exceptional customer service, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.