Surgery Scheduler/Insurance Verification Specialist (In Person) - 8:30 am - 5:00pm

Hayes Valley Surgery Center; San Francisco (CA); On-site; USD 39,000 - 52,000; Full time

Job summary

Hayes Valley Surgery Center in San Francisco seeks a Surgery Scheduler/Insurance Verification Specialist for an in-person role. You will welcome patients and families, perform pre-registration, verify insurance, and coordinate with the anesthesia group.

The ideal candidate has experience with EMR systems, knowledge of insurance plans, and strong communication skills. Prior medical office experience preferred; BLS certification preferred or willing to obtain by start date.

Qualifications

• High School diploma or equivalent.
• 1 year or more experience with insurance verification.
• 1 year or more experience in a medical office setting.
• Current Basic Life Support Certification or willing to complete by start date

Responsibilities

• Welcomes patients, families, physicians, and visitors to the surgery center.
• Pre-registration and registration of patients in the EMR system.
• Completing insurance verifications.
• Notifying patients of insurance coverage and copay/coinsurance responsibilities.
• Receiving and directing phone calls, mail and messages; assisting the business office as necessary.
• Prepare patient documents.
• Accepting and posting payments.
• Coordinate schedule with anesthesia group.
• Work directly with clinical staff to understand lengths of procedures, room availability, and needs of special supplies.
• Other duties as assigned

Skills

Reading English docs

Written communication

Public speaking

Additional languages

Education

High School diploma

Tools

EMR systems

Google Suite

Insurance plans knowledge

Job description

We are a modern, state of the art outpatient surgery center located in the heart of San Francisco. We are in search of a Surgery Scheduler/Insurance Verification Specialist. This is an in-person position.

Responsibilities

• Welcomes patients, families, physicians, and visitors to the surgery center either in person or over the phone
• General duties include: pre-registration and registration of patients (i.e. entering insurance and demographic information, consent forms, etc into EMRsystem)
• Completing insurance verifications
• Notifying patients of insurance coverage and copay/coinsurance responsibilities
• Receiving and directing phone calls, distribution of mail and messages, assisting the business office as necessary
• Prepare patient documents
• Accepting and posting payments
• Work directly with clinical staff members to understand the lengths of procedures, room availability, and needs of special supplies
• Coordinate schedule with anesthesia group
• Other duties as assigned

Knowledge, Skills & Abilities:

• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of an organizations
• Additional languages preferred
• Knowledge of EMR systems
• Knowledge of commercial and private insurance plans
• Knowledge of Google Suite

Education and Experience:

• High School graduate or equivalent
• 1 year or more experience with insurance verification, preferred
• 1 year or more experience in a medical office setting, preferred

Required Licensure and Certification:

• Current Basic Cardiac Life Support Certification or willing to complete by start date

Compensation:

• Salary commensurate with experience