Surgery Scheduler Gastroenterology

bannerhealth; Scottsdale (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

Banner Health's Desert Ridge Gastro Clinic in Scottsdale, AZ is seeking a Surgery Scheduler to coordinate surgical, cardiovascular or obstetrical procedures using a computerized scheduling system. The role includes entering patient charges, orders, and other information, and serving as a liaison between staff, patients and families.

The schedule is full-time, Monday through Friday, with start times between 7:30 am and 8:30 am.

Qualifications

• 2 years of medical clerical experience, preferably in scheduling.
• Knowledge of medical terminology is required.
• Understanding payor contract terms and processes.
• Strong organizational and communication skills; teamwork.

Responsibilities

• Coordinate case times for elective, urgent or emergent surgeries using a scheduling system.
• Acquire authorization numbers, history and physicals, and current results; obtain records as needed.
• Type and print physician orders; schedule block times and releases.
• Enter physician orders for labs, imaging and charges; compile data for reports.
• Conduct charge management audits and correct missed or incorrect charges.
• Act as receptionist and liaison among staff, physicians, patients and families; manage calls and information.
• Enter work and supply orders; arrange maintenance as required.
• Maintain workflow and protect confidentiality in a high-pressure setting.

Skills

Medical terminology

Communication

Organizational skills

Teamwork

Word processing

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Word

Excel

Central scheduling software

Job description

Primary City/State: Scottsdale, Arizona

Department Name: Desert Ridge Gastro Clinic

Work Shift: Day

Job Category: Administrative Services

Great careers are built at Banner Health. We understand that talented health care professionals appreciate having options. We are proud to offer our team members many career and lifestyle choices throughout our network of facilities.

Set to open in early 2027. The three-story facility will bring a broad range of services together in one convenient location, including Banner MD Anderson Cancer Center, cardiovascular care, medical and surgical specialties, neurosciences, specialty pharmacy, imaging and urgent care.

Physicians and team members will have the opportunity to build an integrated care environment designed around collaboration, technology and a coordinated patient experience. Providers and staff will work across specialties to make it easier for patients to access care, navigate services and receive support throughout their health care journey.

Located in one of the Valley's growing communities, Banner Health Center plus represents an important expansion of Banner Health's presence and services in North Scottsdale. Team members will have the opportunity to join a new multidisciplinary setting, contribute to its development and help shape how care is delivered from the beginning.

As a Surgery Scheduler, you will be responsible for scheduling surgical procedures for our patients in a timely manner. This role will include, but is not limited to, entering patient charges, orders, and other important patient information into our databases, as well as act as a liaison between our staff, patients and their families.

Schedule

Full Time, Monday - Friday with start times between 7:30a and 8:30a.

Training

Prior to our opening in early 2027. You will work at Desert Ridge 4375 E Irma Ln Phoenix AZ 85050.

Once open you will work at 18250 Hayden Rd, Scottsdale AZ 85255.

At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

POSITION SUMMARY

This position is responsible for scheduling surgical, cardiovascular or obstetrical procedures using a computerized scheduling system. The position is also responsible for entering patient charges, orders, and other pertinent information into the system and compiling and reporting statistical information to management. The incumbent may act as an office liaison for department staff, physicians, and patient families.

CORE FUNCTIONS

1. Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures in a computerized scheduling system. Verifies and reviews physician privilege status prior to scheduling. Interfaces with medical staff office to maintain log of current privilege status and maintains confidentially of all information. May acquire and maintain physician preference information and staff roster.
2. Acquires authorization numbers, History and Physicals, results of laboratory tests and verifies that they are current. Orders previous medical records for the day of the procedure, when necessary.
3. Types and prints physician orders for multiple physicians and departments. Schedules and maintains physician block time, and block time releases.
4. Enters physician’s orders for lab, blood bank, medical imaging, and cardiology. Enters results of diagnostic tests, patient registration information and patient charges. Compiles data and prepares statistical reports for management.
5. Conducts charge management audits for assigned area. Reconciles charge packet information with the audit. Identifies missed or incorrect charges and corrects when appropriate.
6. Acts as a receptionist to assigned unit; answers phones, relays message. Greets and directs patients, visitors, physicians, and families and answers questions about policies and procedures. Acts as a liaison among nursing units, physician and staff to relay patient data. Screens requests for patient information and refers to appropriate staff. Records and types minutes of staff meetings, when required. Prepares and distributes staff call roster each month.
7. Enters facility work orders and supply orders when required by assigned department. Requests repairs/maintenance for business machines in the department. Arranges for pickup and delivery of instruments and equipment and completes all necessary paperwork.
8. This position has responsibility for scheduling surgeries and procedures and maintaining a smooth workflow in the area. Must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.

MINIMUM QUALIFICATIONS

• High school diploma/GED or equivalent working knowledge.
• Requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Knowledge of medical terminology is required.
• Also requires knowledge of payor contract terms and processes. Must possess excellent organizational skills, as well as effective human relations and communication skills. Requires effective teamworking skills and the ability to meet deadlines and productivity standards.
• The position requires knowledge of word processing and spreadsheet software and the ability to use computerized scheduling systems. Must possess the ability to maintain accurate statistical records, gather data, and produce reports.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

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