Surgery Scheduler- ENT, Oakland

UPMC; Pittsburgh (Allegheny County); On-site; USD 40,000 - 60,000; Full time

Job summary

UPMC is seeking a Surgery Scheduler to join their team at Presbyterian Hospital. This role involves coordinating patient follow-ups, scheduling surgeries, and ensuring all necessary documentation is prepared. The ideal candidate will have strong organizational skills and a background in healthcare, contributing to patient care and departmental efficiency.

Benefits

Career development opportunities

Health, vision, dental, life, and disability benefits

Work-life balance support

Competitive compensation

Qualifications

• Experience in a healthcare setting preferred.
• Ability to coordinate multiple tasks efficiently.
• Strong interpersonal skills for patient interaction.

Responsibilities

• Coordinate and monitor patient follow-up using Refract Tracker and EPIC.
• Prepare and submit admission reservations and requisitions.
• Schedule pre-screening exams, diagnostic tests, and surgeries.

Skills

Communication

Organizational Skills

Problem Solving

Job description

University of Pittsburgh Physicians - Surgery Scheduler

Location: 200 Lothrop Street (Presbyterian Hospital)

Hours: Monday - Friday, 8:00 AM - 4:30 PM

Department: UPP ENT provides comprehensive care for patients with head and neck cancer, facial plastic surgery, sleep implants, and more. We collaborate across physician teams to support patient needs.

What UPMC Offers:

• Career development opportunities to help you succeed now and in the future
• Health, vision, dental, life, and disability benefits, along with an excellent retirement plan
• Work-life balance support, including PTO, wellness programs, and paid parental leave
• Competitive compensation

Responsibilities:

• Collaborate with the department to troubleshoot procedural and operational issues
• Coordinate and monitor patient follow-up using Refract Tracker and EPIC
• Prepare and submit admission reservations and requisitions with patient demographics and insurance info
• Coordinate case approvals with hospital personnel
• Discuss and arrange financial aspects, including pre-payments prior to surgery
• Ensure informed consents are obtained
• Provide pre and postoperative patient instructions per guidelines
• Organize patient education seminars and schedule physicians accordingly
• Collect data for research studies
• Schedule pre-screening exams, diagnostic tests, post-op appointments, and surgeries
• Maintain current and accurate billing and insurance information
• Complete assigned special projects
• Serve as liaison between patients and referring physicians
• Obtain pre-certification and referrals before procedures
• Coordinate and monitor marketing efforts
• Attend and schedule department meetings
• Respond to inquiries regarding surgery and distribute educational materials