Surgery Scheduler - ENT

Duly Healthcare; Glen Ellyn (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a Surgery Scheduler in Glen Ellyn. The position involves scheduling surgeries, handling patient communications, and maintaining effective relationships with medical staff. Candidates should have strong medical terminology skills and prior experience in surgery scheduling.

Benefits

Comprehensive medical, dental, and vision benefits

401(k) match

$5,250 Tuition Reimbursement per year

40 hours paid volunteer time off

Parental leave at 100% pay

Qualifications

• 2+ years prior surgery scheduling experience.
• Ability to learn new computer programs.
• Professional attitude towards customers and coworkers.

Responsibilities

• Greet patients and develop relationships with staff.
• Schedule and confirm surgeries and tests.
• Verify patient information and maintain confidentiality.

Skills

Medical terminology

CPT and ICD-9 coding

Referral process

Time management

Multitasking

Education

High school diploma or GED

Job description

Overview

Surgery Scheduler - Glen Ellyn - Otolaryngology

Position Highlights:

• Full Time: 40 Hours/Week
  
• Hours: Monday-Friday, flexible hours
• Location: Glen Ellyn, onsite

Benefits:

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Responsibilities

* Greet patients in a friendly manner whether on the phone or in person..
* Develop and maintain effective working relationships with internal physicians and with scheduling staff at facilities.
* Verify patient personal and insurance information -- coordinate pre-op testing per insurance.
* Single point-of-contact for internal staff and external inquiries for all scheduled procedures.
* Schedule and/or reschedule pre-op lab and/or other testing before procedures and surgeries if necessary.
* Contact patient to confirm procedure/surgery.
* Explain and verify proper prep instructions with patients, route to nurse if appropriate.
* Prepare all essential paperwork for referral coordinator and facilities.
* Verify daily doctor's schedules, print and distribute to appropriate personnel.
* Maintain the strictest patient confidentiality.
* Work with billing staff to ensure all procedures are charged.
* Cover/fill-in for co-workers as needed.
* Track case volume and direct cases to facilities per direction of management team

Qualifications

* Medical terminology, verbal and written.
* CPT and ICD-9 coding.
* Referral process.
* Must have the ability to learn new computer programs.
* Act professionally towards customers, physicians, and co-workers.
* Must be able to multitask and prioritize.
* Must posses time management skills.

* High school diploma or GED

* 2+ years prior surgery scheduling, telephone, computer and customer service experience.

The compensation for this role includes a base pay range of $16.30-24.50/hour, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.