Surgery Scheduler, Cardiac Specialist, 8a-4:30p

University of Louisville Physicians; United States; On-site; USD 28,000 - 39,000; Full time

Job summary

University of Louisville Physicians is seeking a Surgery Scheduler for the ULP - Cardiology Associates in Louisville, KY. This role schedules and prepares documentation for surgeries, reviews patient history, coordinates preoperative steps, and communicates with patients regarding procedures.

You will manage check-in/check-out rotation, verify insurance, obtain authorizations, and handle referrals while maintaining HIPAA compliance and accurate records in the EHR.

Qualifications

• Two years of medical office experience preferred.
• Strong communication and organizational skills.
• Experience with electronic health records and scheduling systems encouraged.

Responsibilities

• Works reception desk, check-in/check-out on a rotation basis.
• Enters and updates patient demographic and insurance information in computer.
• Schedules, reschedules and verifies patient appointments identifying acute issues.
• Performs full-cycle surgery scheduling and patient pre/post op steps, including consent and authorizations.
• Obtains patient referrals and verifies insurance eligibility.
• Answers multiline telephone, triage calls and manages records in EHR.

Skills

Scheduling

Medical office

Patient communication

Education

High School Diploma or GED

Job description

Primary Location: ULP - Cardiology Associates Address: 225 Abraham Flexner Way Suite 305 Louisville, KY 40202 Shift: First Shift (United States of America)

Job Description Summary: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members - physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals - UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description: The Surgery Scheduler will be responsible for scheduling and preparing documentation for all surgeries to be performed by our practice's physicians. This position requires the candidate to contact patients to review medical history, obtain a current medication list and identify any possible preoperative issues. The Scheduler will schedule patients with the appropriate physician based on procedure, priority and availability. Once surgery is scheduled, the Surgery Scheduler will send out informational packets and preoperative instructions to all patients and answer any questions the patient may have regarding their procedure. This position will also support the check-in/check-out position on a rotational basis.

Essential Functions:

• Works reception desk, check-in/check-out position, and surgery scheduling on a rotation basis
• Enters and updates patient demographic and insurance information in computer
• Schedules, reschedules and verifies patient appointments identifying acute disorders as high priority and prioritizes less acute disorders
• Provides full-cycle surgery scheduling and patient surgery consenting, to include but not limited to: pre and post op testing, communicating financial requirements, patient consent, hospital reservations, final surgery clearance, and physician scheduling
• Obtains patient referrals and verifies insurance eligibility
• Obtains authorizations for surgery and radiology testing ordered by the physician for surgery
• Answers multiline telephone, triage patient calls, handle complaints, retrieve and process voice messages
• Organizes and maintains patient files in the electronic health record, as needed
• Creates and mails new patient information packets, copies and mails medical records requests; provides medical records coverage, as requested

Other Functions:

• Works patients' reschedule report and daily call log
• Mails/faxes reports/correspondence to physicians, patients and third parties
• Retrieves faxes, lab reports and mails
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Education:

High School Diploma or GED/ equivalent

Experience:

Two (2) years of medical office experience (preferred)

UofL Health is a fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, nearly 200 physician practice locations and more than 1,000 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital. With more than 14,000 team members - physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care. Please login into Workday and search for Job Hub.