Surgery Scheduler (Aspinwall, Urology)

UPMC; Pittsburgh (Allegheny County); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading healthcare provider as a Surgery Scheduler in Aspinwall, PA. This full-time role involves coordinating surgical procedures, managing patient interactions, and ensuring smooth operations in a newly renovated office environment. Ideal candidates will have a high school diploma and relevant experience in the medical field, along with strong organizational and interpersonal skills. Enjoy a supportive work environment with a focus on patient care and operational excellence.

Qualifications

• 2-4 years of experience in a medical field.
• Proficiency in medical terminology preferred.

Responsibilities

• Coordinate and schedule patients for surgical procedures.
• Discuss and coordinate financial arrangements prior to surgery.
• Act as liaison between patients and referring physicians.

Skills

Organizational Skills

Time Management

Interpersonal Skills

Medical Terminology

Education

High School Diploma

Medical Assisting Program

Tools

Epic

Practice Management Databases

Job description

Join to apply for the Surgery Scheduler (Aspinwall, Urology) role at UPMC

University of Pittsburgh Physicians Department of Urology is hiring a full-time Surgery Scheduler to join their team at the St. Margaret Hospital campus in Aspinwall, PA. This is a Monday through Friday daylight position with hours of 7:30am to 4pm or 8am to 4:30pm. The office space is newly renovated, and parking is available on campus.

Purpose:

Coordinate and schedule patients for in-patient and outpatient surgical procedures. Assist the surgeon and administrator in promoting, developing, and monitoring all aspects of operations.

Responsibilities:

• Work directly with the department to troubleshoot procedural and operational issues.
• Coordinate and monitor patient follow-up through Refract Tracker and EPIC.
• Prepare and send all necessary admission reservations/requisitions, including demographics and insurance information, to hospitals.
• Coordinate cases and communicate with hospital personnel to obtain approval for hospital admissions.
• Discuss and coordinate financial arrangements prior to surgery, including collecting pre-payments.
• Ensure that informed consents are signed.
• Provide patients with pre- and post-operative instructions according to service-specific guidelines.
• Coordinate patient education seminars and schedule physicians accordingly.
• Collect data for research studies.
• Schedule pre-screening exams, diagnostic testing, post-operative appointments, and surgical cases for all patients.
• Ensure all billing and insurance information is current and accurate.
• Complete special projects as assigned.
• Act as liaison between patients and referring physicians.
• Obtain pre-certification and/or referrals prior to procedures.
• Coordinate and track internal and external marketing efforts.
• Attend and schedule department meetings.
• Respond to all incoming inquiries regarding surgery, providing educational materials verbally and in print.
• Perform other duties as assigned and in accordance with system-wide competencies and behaviors.

Minimum Qualifications:

• High school diploma or equivalent.
• Completion of a medical assisting program or 2-4 years of experience in a medical field.
• Proficiency in medical terminology preferred.
• Knowledge of computer software and practice management databases; Epic experience preferred.
• Strong organizational, time management, and interpersonal skills.
• Ability to deal compassionately and professionally with patients.
• Ability to work independently and make sound decisions.
• Knowledge of insurance regulations, including Medicare, BC/BS, managed care, and workers' compensation.
• Ability to prioritize and maintain confidentiality.

Licensure, Certifications, and Clearances:

• Act 34 clearance required.

UPMC is an Equal Opportunity Employer/Disability/Veteran