Surgery Scheduler - ACC - Ambulatory Admin - FT Days

University of California, Irvine; Irvine (CA); On-site; USD 52,000 - 62,000; Full time

Job summary

UCI Health is seeking a patient scheduling coordinator to manage pre-surgical scheduling and ensure all required funding and documentation are in place. The role requires coordinating with clinic teams, admissions, and the operating room to ensure smooth communication of schedules and changes.

The position emphasizes strong English communication, customer service, and familiarity with medical terminology, ICD-9/ CPT codes, and MS Office. Some travel to off-site physician practices may be needed.

Qualifications

• Minimum one year recent experience registering patients in a hospital or clinic or working as a Medical Assistant or in medical billing.
• General knowledge of ICD9 and CPT codes.
• Excellent written and verbal communication skills in English.
• Must demonstrate customer service skills appropriate to the job.

Responsibilities

• Schedule clinic patients for surgery.
• Verify patient has a funding source to cover surgery.
• Ensure all required medical documentation is completed prior to surgery.
• Act as a liaison between clinic, admissions, operating room, physician, and patient to communicate the surgery schedule and any changes.

Skills

Registration systems

Customer service

Medical terminology

Communication skills

MS Office

English proficiency

Team coordination

Tools

Epic

Job description

Who We Are

UCI Health is one of California's largest academic health systems and the clinical enterprise of the University of California, Irvine. Established on July 1, 1976, UCI Health has grown into a 1,461-bed health system that includes UCI Health - Orange, UCI Health - Irvine, four Community Network hospitals and a growing network of ambulatory care centers across Orange and Los Angeles counties.

As Orange County's only academic health systems, UCI Health is home to the only National Cancer Institute-designated comprehensive cancer center based in the county, the region's only American College of Surgeons-verified Level I adult and Level II pediatric trauma center, American College of Emergency Physicians Gold Level 1 Geriatric Emergency Department and a nationally recognized regional burn center verified by the American Burn Association. Powered by UC Irvine, UCI Health serves 5.6 million people across Orange County, western Riverside County and southeast Los Angeles County through excellence in patient care, research and medical education.

Your Role on the Team

Position Summary:

Incumbent schedules clinic patients for surgery, verifies the patient has a source of funding to cover surgery, and ensures that all required medical documentation is completed prior to surgery. Acts as a liaison between the clinic, admissions, operating room, physician, and patient to effectively communicate the surgery schedule, as well as any changes which arise.

What It Takes to be Successful

Required Qualifications:

• Previous experience with computer registration and registration scheduling system
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
• Must demonstrate general understanding of medical terminology
• Must demonstrate customer service skills appropriate to the job
• Must be able to travel to off site physician practices
• Minimum one (1) year recent experience (within past two (2) years) registering patients in a hospital or clinic, working as a Medical Assistant, or working in medical billing
• General knowledge of ICD9 and CPT codes
• Excellent written and verbal communication skills in English
• Demonstrated experience using MS Office
• Ability to work weekends, holidays, and evenings
• Ability to maintain a work pace appropriate to the workload
• Ability to interpret and understand various medical insurance plans and make accurate determinations regarding coverage
• Ability to establish and maintain effective working relationships across the Health System

Preferred Qualifications:

• Knowledge of University and medical center organizations, policies, procedures and forms
• Familiarity of Joint Commission standards
• Experience with Epic
• Experience in surgical scheduling
• Bilingual in English and Spanish

Total Rewards

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at [e-mail] or at [phone], Monday - Friday from 8:30 a.m. - 5:00 p.m.

Consideration for Work Authorization Sponsorship

Must be able to provide proof of work authorization