Surgery Scheduler

Ascend Vision Partners; Winter Park (FL); On-site; USD 25,000 - 30,000; Full time

Job summary

Ascend Vision Partners in Winter Park, FL is seeking a Surgery Scheduler to join our team. You will schedule ophthalmic surgical procedures, obtain referrals and medical clearances, explain consent forms, and manage patient communications with accuracy and care.

Ideal candidates have a high school diploma, at least two years of surgery scheduling experience (ophthalmology preferred), and strong interpersonal skills with HIPAA confidentiality.

Qualifications

• Two years of surgery scheduling experience recommended; ophthalmology experience preferred.
• Certified Patient Service Specialist (CPSS) certification is a plus.
• Strong communication and patient-facing skills with attention to confidentiality.

Responsibilities

• Obtains demographic information and verifies insurance.
• Schedules all ophthalmic surgical procedures per physician direction.
• Obtains referrals and medical clearances for procedures.
• Explains consent forms and obtains patient signatures.
• Collects co-pays and upcoming payments as necessary.
• Processes incoming faxes and scans documents into patient charts.
• Sends scheduling updates to referring physicians.
• Maintains frequent communication with clinical/optical teams.
• Performs other duties as assigned.

Skills

Interpersonal skills

Communication

Customer service

HIPAA knowledge

Critical thinking

Education

High School Diploma

2+ years ophthalmology scheduling

CPSS Certification (preferred)

Job description

Surgery Scheduler

Ascend Vision Partners Winter Park, Florida, United States

About this position

Description: Our mission is to provide quality, accessible and patient-centered eye care.

Consider joining Ascend Vision Partners and join a team that are focused on building a differentiated integrated eye care platform focused on superior patient care delivered through our network of optometrists and ophthalmologists. Team members are expected to exhibit a continuous behavior of professionalism, which includes but is not limited to, acting with integrity and accountability, support our clinicians in all aspects of patient care delivery, support a culture of respect, diversity and inclusion in our organization, and enhance the patient access to primary and specialty eye care.

Our vision is to create an admired healthcare company dedicated to delivering personalized eye care with outstanding patient outcomes.

The Surgery Scheduler is responsible to provide the highest quality patient care in scheduling all surgical procedures, obtaining referrals and medical clearances, and computer task management. A strong communication skill set is required for communications between staff, management and patients served. Though the days may be long and busy, they find the results to be well worth the effort.

Essential Duties & Responsibilities

• Obtains demographic information, including insurance and running for verification
• Schedules all ophthalmic surgical procedures per physician direction.
• Obtains referrals for procedure and required medical clearances.
• Explains consent forms and obtain patient signatures
• Collects co-pays, and upcoming payments as necessary.
• Processes incoming faxes, scan documents into patient charts, and send for medical review.
• Sends office notes/scheduling updates to referring physicians
• Communicates frequently with clinical/optical teams
• Other duties as assigned

Requirements

Education & Experience

• High School Graduate, or equivalent education
• Minimum of two (2) years' of surgery scheduling or related experience, ophthalmology experience preferred.
• Certified Patient Service Specialist (CPSS) Certification, preferred.

Core Competencies

• Demonstrated effectiveness showing courtesy, diligence, integrity, and teamwork
• Strong interpersonal skills (effective listening, clear communication, effective customer problem resolution, warm demeanor)
• Ability to master ophthalmology terminologyUnderstand HIPAA and can maintain confidentiality
• Obvious enthusiasm and interest in required
• Have an outgoing personality with professional demeanor
• Have a true desire to learn and the ability to think critically
• The ability to communicate effectively to employees and patients
• Can make independent and accurate decisions
• Have an attitude that reflects a desire to go beyond the minimum required duties