Surgery Scheduler

Banner Health; Tucson (AZ); On-site; USD 25,000 - 39,000; Full time

Job summary

Banner Health's North Campus Clinic in Tucson is seeking a detail-oriented Surgery Scheduler to coordinate elective, urgent, and emergent procedures. You will schedule cases, manage charges, orders, and key data while serving as a liaison among department staff, physicians, and patient families.

In this fast-paced role you will support multiple providers, ensure timely communication, and compile reports for leadership. Strong medical terminology knowledge and organizational skills are essential.

Qualifications

• Two years of medical clerical experience, preferably in a hospital central scheduling or physician office setting.
• Knowledge of medical terminology is required.
• Knowledge of payor contract terms and processes.
• Excellent organizational, communication and teamwork skills.

Responsibilities

• Coordinate case times for elective, urgent, or emergent surgeries in a scheduling system.
• Enter physician orders, patient charges, and related data for daily procedures.
• Print and manage physician orders and schedule block times.
• Compile data and generate management reports for leadership.
• Greet and assist patients and families; act as a liaison among staff and physicians.
• Maintain confidentiality and ensure accuracy of records and statistics.

Skills

Detail-oriented

Organizational skills

Communication skills

Teamwork

Education

High school diploma/GED or equivalent

Tools

Computerized scheduling system

Word processing

Spreadsheet software

Job description

Primary City/State

Tucson, Arizona

Department Name

Ambulatory Surgery Scheduler

Work Shift

Day

Job Category

Administrative Services

You have a place in the health care industry. There’s more to health care than IV bags and trauma rooms. We support all staff members as they find the path that is right for them. If you’re looking to leverage your abilities – you belong at Banner Health.

Are you a detail-oriented professional with a passion for making a difference in patient care? Join our dynamic team at the North Campus Clinic as a Surgery Scheduler, where your organizational skills and expertise will directly impact the lives of patients and their families every day. In this vital role, you will be at the heart of our surgical operations — coordinating elective, urgent, emergent, procedures, ensuring every case runs smoothly and on time. You will serve as a trusted liaison between department staff, physicians, and patient families, playing a key role in fostering seamless communication and exceptional care coordination. Your responsibilities will extend beyond scheduling, as you will also manage patient charges, orders, and critical data entry while compiling and reporting meaningful statistical insights to leadership. We are looking for a candidate who brings preferred surgery scheduling experience supporting multiple providers and possesses a strong foundation in medical terminology, ensuring accurate and efficient communication across all aspects of the role. If you are ready to bring your skills to a fast‑paced, rewarding environment where every detail matters, we invite you to take the next step in your career with us!

Location

3838 N Campbell Ave Bldg. 2

University Medical Center Tucson PBCs Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health‑care professionals and conducting ground breaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The hospital's physicians are full‑time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi‑organ transplant program.

Hours

Monday - Friday

8:00a - 5:00p or 7:30am-4:30pm

Position Summary

This position is responsible for scheduling surgical, cardiovascular or obstetrical procedures using a computerized scheduling system. The position is also responsible for entering patient charges, orders, and other pertinent information into the system and compiling and reporting statistical information to management. The incumbent may act as an office liaison for department staff, physicians, and patient families.

Core Functions

• Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures in a computerized scheduling system. Verifies and reviews physician privilege status prior to scheduling. Interfaces with medical staff office to maintain log of current privilege status and maintains confidentially of all information. May acquire and maintain physician preference information and staff roster.
• Acquires authorization numbers, History and Physicals, results of laboratory tests and verifies that they are current. Orders previous medical records for the day of the procedure, when necessary.
• Types and prints physician orders for multiple physicians and departments. Schedules and maintains physician block time, and block time releases.
• Enters physician’s orders for lab, blood bank, medical imaging, and cardiology. Enters results of diagnostic tests, patient registration information and patient charges. Compiles data and prepares statistical reports for management.
• Conducts charge management audits for assigned area. Reconciles charge packet information with the audit. Identifies missed or incorrect charges and corrects when appropriate.
• Acts as a receptionist to assigned unit; answers phones, relays message. Greets and directs patients, visitors, physicians, and families and answers questions about policies and procedures. Acts as a liaison among nursing units, physician and staff to relay patient data. Screens requests for patient information and refers to appropriate staff. Records and types minutes of staff meetings, when required. Prepares and distributes staff call roster each month.
• Enters facility work orders and supply orders when required by assigned department. Requests repairs/maintenance for business machines in the department. Arranges for pickup and delivery of instruments and equipment and completes all necessary paperwork.
• This position has responsibility for scheduling surgeries and procedures and maintaining a smooth workflow in the area. Must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.

Minimum Qualifications

High school diploma/GED or equivalent working knowledge.

Requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Knowledge of medical terminology is required.

Also requires knowledge of payor contract terms and processes. Must possess excellent organizational skills, as well as effective human relations and communication skills. Requires effective teamworking skills and the ability to meet deadlines and productivity standards.

The position requires knowledge of word processing and spreadsheet software and the ability to use computerized scheduling systems. Must possess the ability to maintain accurate statistical records, gather data, and produce reports.

Preferred Qualifications

Additional related education and/or experience preferred.

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