Surgery Scheduler

phsorg; Santa Fe (NM); On-site; USD 24,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Wellness program

Paid time off

Job summary

Presbyterian Santa Fe Medical Center in Santa Fe, NM is seeking a Surgery Scheduler to coordinate and schedule complex surgical procedures from start to finish. You will work with patients, clinics, surgeons, ORs, ASC, and external partners to ensure cases are prepared and executed smoothly.

The role requires exceptional communication, organization, and problem-solving skills. Experience in a clinical setting, CPT/ICD-10 familiarity, and Epic scheduling support are preferred; this is a

Qualifications

• High school diploma or GED required.
• Minimum of 18 months of experience in a clinical or healthcare setting required.
• Previous experience supporting and working directly with surgeons is required.
• Familiarity with CPT and ICD-10 coding is preferred.

Responsibilities

• Coordinate and schedule complex surgical procedures across clinic, OR, and ASC settings.
• Manage provider clinic, surgical, and procedural schedules with up-to-date calendars.
• Obtain and verify prior authorizations, certifications, referrals, clinical documentation, and insurance information before procedures.
• Collaborate with providers, patients, clinical teams, and external partners for preoperative requirements.
• Serve as a liaison between providers, clinics, facilities, and support departments for case readiness.
• Coordinate personnel, equipment, and resources for procedures per provider specs.
• Manage scheduling challenges, add-ons, delays, cancellations, and emergencies.
• Communicate with patients via phone, portal, and interpreters to provide service.
• Support leadership with scheduling, staffing, Epic templates, and workflow improvements.
• Demonstrate independent judgment in a fast-paced healthcare environment.
• Assist with administrative tasks like meetings, supplies, and service requests.

Skills

Communication

Organization

Attention to detail

Multitasking

Problem solving

Education

High school diploma or GED

Tools

Epic

Job description

Location Address:
4801 Beckner Road
Santa Fe, NM 87507

Compensation Pay Range:
Minimum Offer $17.46
Maximum Offer $28.78

Now Hiring: Surgery Scheduler

Summary

Serve as a vital member of the surgical care team by coordinating and scheduling procedures from start to finish. This role requires exceptional communication and organizational skills to navigate the complexities of patient scheduling, surgeon availability, facility resources, and insurance authorizations. Working closely with patients, clinics, surgeons, operating rooms, ambulatory surgery centers, and external partners, you will help ensure every surgical case is accurately prepared, efficiently coordinated, and seamlessly executed to support outstanding patient care and a positive patient experience.

Type of Opportunity: Full time
Job Exempt: No
Job is based: Presbyterian Santa Fe Medical Center
Work Shift: Days (United States of America)

Responsibilities

• Coordinate and schedule complex surgical procedures across clinic, operating room (OR), and ambulatory surgery center (ASC) settings, ensuring accuracy and efficiency throughout the entire scheduling process.
• Manage provider clinic, surgical, and procedural schedules while maintaining up-to-date daily, weekly, and monthly surgery calendars.
• Obtain and verify all required prior authorizations, certifications, referrals, clinical documentation, and insurance information before procedures are performed.
• Collaborate with providers, patients, clinical teams, and external partners to coordinate preoperative requirements, including laboratory testing, diagnostic studies, consultations, and medical clearances.
• Serve as a central liaison between providers, clinics, surgical facilities, and support departments to ensure seamless communication and case readiness.
• Coordinate required personnel, equipment, and resources for surgical procedures based on provider specifications and procedural requirements.
• Proactively manage scheduling challenges, including add-on cases, delays, cancellations, emergencies, and last-minute schedule changes.
• Communicate effectively with patients through multiple channels, including phone, in-person interactions, patient portals, and interpreter services, to provide exceptional service and support.
• Support clinical and operational leadership with provider scheduling, staffing coordination, Epic template management, workflow improvements, and standardization initiatives.
• Exercise strong independent judgment, problem-solving, prioritization, and organizational skills in a fast-paced healthcare environment.
• Assist with administrative and operational support activities, including meeting coordination, supply ordering, service requests, and other departmental needs.
• Demonstrate a commitment to collaboration, accountability, respect, engagement, and service while fostering positive relationships with providers, patients, and colleagues.

Qualifications

• Education
• High school diploma or GED required.
• Experience
• Minimum of 18 months of experience in a clinical or healthcare setting required.
• Previous experience supporting and working directly with surgeons is required.
• Familiarity with CPT and ICD-10 coding is preferred.

Skills & Qualifications

• Strong organizational skills with exceptional attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment while maintaining professionalism and composure under pressure.
• Excellent communication, coordination, and problem-solving skills.
• Proven ability to work independently, exercise sound judgment, and effectively support complex surgical scheduling and care coordination activities.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness

Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members stat