Surgery Scheduler

Dignity Health; Redding (CA); On-site; USD 36,000 - 41,000; Full time

Job summary

Dignity Health Medical Foundation in California is seeking a Surgery Scheduler to coordinate operating room schedules and patient flow, ensuring precise alignment of resources, staff, and services.

You will manage complex scheduling, enter and maintain data in scheduling systems, produce schedules, and maintain templates. Excellent organization, attention to detail, and strong communication are essential.

Qualifications

• High School Diploma or GED required at hire.
• Preferred experience in outpatient scheduling or high-volume customer service.

Responsibilities

• Coordinate complex scheduling and resource allocation.
• Enter and maintain accurate data in scheduling systems.
• Produce schedules and maintain scheduling templates.

Skills

Organizational skills

Attention to detail

Communication

Scheduling systems

Education

High School Diploma or GED

Tools

Scheduling software

Job description

Job Summary And Responsibilities

As our Surgery Scheduler, you will be a critical orchestrator of complex operational logistics, ensuring seamless alignment of resources, personnel, and services.

Every day, you will expertly manage intricate scheduling and resource allocation while meticulously entering and maintaining data. You will also produce schedules, and oversee template maintenance.

To be successful in this role, you will possess exceptional organizational skills, meticulous attention to detail, strong communication, and proficiency with scheduling systems. Your proactive approach and commitment to operational precision are paramount.

• Consistently demonstrates customer service expectations as outlined in the Dignity Health Medical Foundation audit tools.
• Consistently makes eye contact and smiles.
• Demonstrates active listening with positive can do attitude.
• Consistently respectful, concerned, and shows empathy.
• Uses scripted greeting. "Thank you for choosing Dominican Medical Foundation, this is (your name) how can I help you"
• Uses scripted closing at every interaction. "Is there anything else I can do for you" Over the phone and as patients leave the clinic.

Job Requirements

Required

• High School Graduate General Studies, upon hire or
• High School GED General Studies, upon hire

Preferred

• Six (6) month's experience in an outpatient setting as a Medical Office Receptionistperforming similar duties or
• an equivalent amount of experience in a high-volume customer service role in another industry/environment working with referrals or scheduling surgeries or
• six (6) month's experience as a Medical OfficeReceptionist within Dignity Health Medical Foundation

Where You'll Work

Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service.

One Community. One Mission. One California

Pay Range

$25.80 - $29.50 /hour