Surgery Scheduler

UT Southwestern Medical Center; Dallas (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

PPO medical plan

Paid Time Off

Retirement Programs

Paid Parental Leave

Wellness programs

Tuition Reimbursement

Public Service Loan Forgiveness (PSLF)

Job summary

UT Southwestern Medical Center in Dallas seeks a Scheduling Specialist to arrange patient procedures across hospital and surgical facilities. You will gather required information from surgeons, coordinate with departments, and secure pre-certifications to ensure correct coverage and billing.

The role requires a high school diploma and 2 years in a medical office, with exposure to billing, coding, and patient access.

Qualifications

• High School Diploma or equivalent required.
• 2 years of experience in a medical office environment.
• Exposure to physician billing, medical collections, coding and surgery scheduling and/or patient access.
• Preferred: 2 years of college.
• 1 year of healthcare scheduling experience.

Responsibilities

• Schedules patient surgical procedures at University Hospitals and Ambulatory Surgery Centers.
• Obtains necessary information from surgeons and coordinates with departments.
• Provides pre-certification for procedures to ensure coverage and proper billing.
• Obtain insurance pre-certification from referring physicians and contact carriers when needed.
• Advise clinic/patients on co-payment or co-insurance responsibility.
• Enter scheduling, insurance and registration data accurately into systems.
• Maintain surgical block time and notify surgeon of unused slots.
• Coordinate tissue requests with Tissue Bank/Transplant Services as needed.
• Ensure timely delivery of required materials/equipment for surgery.
• Research payment denials and liaise with staff for coordinated care.
• Adhere to HIPAA and confidentiality policies.

Skills

Customer service

PC/data entry

Communication skills

Medical terminology

Education

High School Diploma

2 years college

Tools

Scheduling software

Job description

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY

Works under general supervision to provide scheduling of patients for department or clinic.

BENEFITS

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

• Required Education High School Diploma or equivalent
• Experience 2 years of experience working in a medical office environment
• Exposure and working knowledge of physician billing, medical collections, coding and surgery scheduling and/or patient access
• Preferred Education 2 years of college
• Experience 1 year of healthcare scheduling and/or surgery scheduling

JOB DUTIES

• Schedules patient surgical procedures at various entities (University Hospitals, Ambulatory Surgery Centers) in accordance with established protocols;
• acquires the appropriate information and orders from the surgeon.
• Provides pre-certification of all procedures to ensure coverage and proper billing procedures;
• and/or may obtain insurance pre-certification from the referring physician's office and contacts insurance carriers for confirmation;
• advises clinic and/or patient on co-payment or co-insurance responsibility.
• May be responsible for accurately entering scheduling, insurance and registration information into the appropriate system(s).
• Maintains and monitors surgical block time to keep utilization at a high standard;
• advises surgeon of unused time and releases the unused time to prevent loss of department's surgical block time.
• Request and secure tissue from Tissue Bank/Transplant Services working with Faculty and OR to ensure delivery of the requested tissue at the time of surgery to avoid delay or cancellation of surgery.
• Requests and/or obtains the ordered materials and/or equipment needed for surgery and confirms with the surgeon before surgery in order to avoid delay or cancellation of surgery.
• May research claims on payment denials from third party carriers for pre-certified procedures.
• Acts as liaison with other departmental staff when needed for the coordination of multiple and/or special procedures.
• Adheres to patient privacy act HIPAA, and confidentiality policy at all times.
• Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients;
• (b) Directly interacting with or caring for human-subjects research participants;
• (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records);
• or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
• Performs other duties as assigned.

Knowledge, Skills and Abilities

• Work requires ability to provide excellent customer service.
• Work requires basic PC/data entry/software application skills.
• Work requires effective communication skills.
• Work requires excellent spelling and grammar skills.
• Work requires understanding of medical terminology.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

• Bending/Leaning Over
• Standing
• Stooping
• Talking
• Walking

• Clinical Setting
• Laboratory Setting
• Office Setting

Salary Information

Salary is commensurate with education, skills, and relevant experience.

SECURITY AND EEO STATEMENT

Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on th