Home Health Scheduler

UT Southwestern Medical Center; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

PPO health plan

Preventive care coverage

Paid time off

TRS retirement program

Parental leave benefit

Wellness programs

Tuition reimbursement

PSLF qualification

Job summary

UT Southwestern Medical Center in Dallas, TX seeks a Scheduling Coordinator to manage home health visit calendars and staff assignments. This role maintains clinician schedules, processes patient data, and ensures accurate time reporting and care plan alignment.

The position requires a High School Diploma or equivalent and at least two years in a medical office setting, with knowledge of billing, scheduling, and patient access processes. On-site work with regular weekday hours is expected.

Qualifications

• Education: High School Diploma or equivalent.
• Experience: 2 years in medical office environment.
• Exposure to physician billing, medical collections, coding and scheduling.
• Candidates must be authorized to work in the United States.

Responsibilities

• Assist in taking referrals and patient intake.
• Develop and monitor the work schedules for Clinicians to meet patient care needs.
• Coordinate scheduling for patients and staff.
• Communicate scheduling changes between office and field staff.
• Create and maintain staff schedules and coverage for leave.

Skills

Medical office experience

Scheduling coordination

Staff communication

Patient access knowledge

Education

High School Diploma or equivalent

Job description

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY

Works under minimal supervision to coordinate and maintain scheduling of visits for home health patients and staff. Enters staff and patient information into database and maintains reports. R esponsible for development and continual monitoring of the work schedules for Clinicians to meet patient care needs, adjusts staffing according to available staff and reports changes to appropriate supervisors, assure accuracy of the time reports, verify hours worked daily, bonus hours, overtime hours and benefit days, and calculate staffing based on adjusted census daily. Schedules patient appointments/visits according to care plans and staff availability. Contacts care providers and clients regarding day-to-day changes. Enters staff and patient information into database. Maintains staff and patient statistics, and reports. Calls hospital Social Services department to notify them that an Agency patient has been admitted to their hospital. Performs general office duties including but not limited to word processing, photocopies, etc. Performs other duties as assigned. This shift for this role is Monday - Friday 8am -5pm.

BENEFITS

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education: High School Diploma or equivalent
• Experience: 2 years in medical office environment
• Exposure and working knowledge of physician billing, medical collections, coding and surgery scheduling and/or patient access
• Candidates must be authorized to work in the United States.

Preferred

• Education: 2 years of college
• Experience: Six (6) months of Home Health/Scheduling experience

JOB DUTIES

• Assists in taking referrals, patient intake process.
• Is responsible for development and continual monitoring of the work schedules for Clinicians to meet patient care needs, adjusts staffing according to available staff and reports changes to appropriate supervisors, assure accuracy of the time reports, verify hours worked daily, bonus hours, overtime hours and benefit days, and calculate staffing based on adjusted census daily.
• Is responsible to coordinate and maintain scheduling for patients and staff.
• Timely communication of scheduling changes between office and field staff.
• Creates and maintains staff schedules.
• Prepares weekly schedule for field staff and provides notification to employees.
• Provides staffing for sick leave, vacation, long term leave.
• Schedules patient appointments/visits according to care plans and staff availability.
• Discerns patient services required as outlined in agreements, urgent requests, and care plans.
• Contacts care providers and clients regarding day-to-day changes.
• Enters staff and patient information into database.
• Maintains staff and patient statistics, and reports.
• Calls hospital Social Services department to notify them that an Agency patient has been admitted to their hospital.
• Performs general office duties including but not limited to word processing, photocopies, etc.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran statu