Surgery Scheduler

UT Southwestern Medical Center; Dallas (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

PPO medical plan day one (full-time)

Paid Time Off from day one

Parental leave

Retirement options

Job summary

UT Southwestern Medical Center in Dallas seeks an Administrative/Clerical Scheduler to coordinate patient surgical scheduling across multiple facilities. You will handle pre-certifications, insurance checks, and data input to ensure accurate scheduling and billing alignment.

The role requires 2 years in a medical office setting, strong customer service, and solid medical terminology knowledge. This is a full-time, on-site position with comprehensive benefits.

Qualifications

• High School Diploma or equivalent required.
• 2 years of experience in a medical office environment.
• Exposure to physician billing, medical collections, coding and surgery scheduling and/or patient access.
• Strong customer service and communication skills.
• Understanding of medical terminology.

Responsibilities

• Schedules patient surgical procedures at various entities in accordance with protocols.
• Provides pre-certification of procedures to ensure coverage and proper billing.
• May enter scheduling, insurance and registration information into systems.
• Maintains surgical block time and informs surgeon of unused time.
• Coordinates tissue delivery with Tissue Bank/Transplant Services to avoid delays.
• Obtains materials and equipment needed for surgery and confirms with surgeon.
• Researches claims on payment denials from third-party carriers.
• Acts as liaison with other staff for coordinated procedures.
• Adheres to HIPAA and confidentiality policies.
• Performs other duties as assigned.

Skills

Customer service

Communication skills

Data entry / PC skills

Spelling and grammar

Medical terminology

Education

High School Diploma or equivalent

2 years of college

Job description

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you‿ll discover a culture of teamwork, professionalism, and a rewarding career!

Job Summary

Works under general supervision to provide scheduling of patients for department or clinic.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

Experience and Education (Required)

• High School Diploma or equivalent
• 2 years of experience working in a medical office environment. Exposure and working knowledge of physician billing, medical collections, coding and surgery scheduling and/or patient access.

Preferred

• 2 years of college
• 1 year of healthcare scheduling and/or surgery scheduling

Job Duties

• Schedules patient surgical procedures at various entities (University Hospitals, Ambulatory Surgery Centers) in accordance with established protocols; acquires the appropriate information and orders from the surgeon.
• Provides pre-certification of all procedures to ensure coverage and proper billing procedures; and/or may obtain insurance pre-certification from the referring physician's office and contacts insurance carriers for confirmation; advises clinic and/or patient on co-payment or co-insurance responsibility.
• May be responsible for accurately entering scheduling, insurance and registration information into the appropriate system(s).
• Maintains and monitors surgical block time to keep utilization at a high standard; advises surgeon of unused time and releases the unused time to prevent loss of department's surgical block time.
• Request and secure tissue from Tissue Bank/Transplant Services working with Faculty and OR to ensure delivery of the requested tissue at the time of surgery to avoid delay or cancellation of surgery.
• Requests and/or obtains the ordered materials and/or equipment needed for surgery and confirms with the surgeon before surgery in order to avoid delay or cancellation of surgery.
• May research claims on payment denials from third party carriers for pre-certified procedures.
• Acts as liaison with other departmental staff when needed for the coordination of multiple and/or special procedures.
• Adheres to patient privacy act HIPAA, and confidentiality policy at all times.
• Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
• Performs other duties as assigned.

Knowledge, Skills And Abilities

• Work requires ability to provide excellent customer service.
• Work requires basic PC/data entry/software application skills.
• Work requires effective communication skills.
• Work requires excellent spelling and grammar skills.
• Work requires understanding of medical terminology.

Physical Requirements

• Bending/Leaning Over
• Standing
• Stooping
• Talking
• Walking

Working Conditions

• Clinical Setting
• Laboratory Setting
• Office Setting

Salary Information

Salary Is Commensurate With Education, Skills, And Relevant Experience.

SECURITY AND EEO STATEMENT

Security

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

Primary Location

Texas-Dallas-5323 Harry Hines Blvd

Work Locations

5323 Harry Hines Blvd

Job

Administrative/Clerical

Organization

866610 - Management and Support - CUH

Schedule

Full-time

Shift

Day Job

Job Type

Standard

Job Posting

Oct 14, 2026, 7:42:56 PM