Surgery Scheduler

IRONWOOD PHYSICIANS,P.C.; Chandler (AZ); On-site; USD 25,000 - 39,000; Full time

Job summary

Ironwood Cancer & Research Centers in Chandler, AZ is seeking a dedicated Surgery Scheduler to coordinate breast/gynecology surgeries, manage the schedule, secure prior authorizations, and communicate with physicians and staff to ensure timely paperwork submission.

The role requires 1–2 years of surgery scheduling experience, strong communication, and computer skills. Must be willing to travel between offices; full-time position in a hospital-affiliated clinic environment.

Qualifications

• Excellent telephone and written communication skills, with tact and patience.
• Ability to multi-task and work with minimal supervision in a fast-paced environment.
• Ability to analyze problems and devise workable solutions with limited supervision.
• Strong data documentation while talking with callers and staff.
• Maintain confidentiality and professional conduct at all times.
• Demonstrates a process improvement mindset and proactive attitude with internal and external customers.

Responsibilities

• Schedule and coordinate surgical procedures in-house and at outpatient facilities.
• Obtain authorization for procedures and surgeries both in-house and at outpatient facilities.
• Inform staff when surgery is authorized and scheduled.
• Document all relevant information in patient charts after scheduling.
• Communicate changes in schedule or unauthorized procedures to physicians and supervisors.
• Travel between office locations as needed and maintain professional demeanor.

Skills

Communication skills

Multi-tasking

Problem solving

Data entry

Confidentiality

Process improvement

Office equipment

Education

Experience in surgery scheduling

Tools

EMR/EHR systems

Office software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Surgery Scheduler

Full-Time Chandler, AZ, US

Ironwood Cancer & Research Centers has beautiful state-of-the-art integrated Cancer and Women's Centers, with locations strategically located throughout the Valley. Each one provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, women's centers, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling.

Mission Statement: To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual.

Position Summary:

This position is a multi-functioning position and includes coordinating surgeries for our Breast/Gynecology Surgeons based on their requests and guidelines. Maintaining surgery schedule, obtaining prior authorizations for all surgeries, communicating with physicians and support staff regarding schedule changes and ensuring necessary paperwork is completed and send to the appropriate facility in a timely manner. Performs job duties and responsibilities in compliance with company policies and procedures. Performs other duties and responsibilities as required.

Essential Duties and Responsibilities:

• Schedules and coordinates surgical procedures in-house and at out-patient facilities.
• Obtains authorization for procedures or surgeries both in-house and out-patient facilities.
• Informs appropriate staff when surgery is authorized and scheduled
• Documents all appropriate information in the patient chart via computer once surgery scheduling is complete.
• Communicates promptly with physicians regarding any changes to surgery schedule or unauthorized procedures.
• Communicates promptly with supervisor regarding periodic work flow overload.
• Maintains a professional, team oriented, positive attitude on a daily basis.
• Must be willing to travel between offices.
• Must be able to type and work on a computer.
• Ability to work in a constant state of alertness and safe manner.
• Performs other duties as requested by supervisor, administrator, or physicians.

Minimum Qualifications

• Excellent telephone and written communication skills as well as listening skills and ability to demonstrate tact and patience with all callers.
• Ability to multi-task and work with minimal supervision in a fast-paced environment.
• Ability to analyze and solve more complex problems that may require research and creative solutions and make sound decisions with limited supervision.
• High level of skill in documenting data while talking with callers.
• Maintains highest standards of confidentiality, display professional conduct.
• Demonstrate a process improvement mindset and self-driven approach with a can-do attitude with both internal and external customers.
• Ability to use office equipment, computer.

Education and/or Experience:

• 1-2 years’ experience surgery scheduling and obtaining prior insurance authorization required.
• Experience working with Gynecology/Breast Surgeons preferred but not required.

We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E.

Visit our website at www.ironwoodcrc.com. "Outsmarting Cancer One Patient at a Time"