Surgery Patient Services Associate

Prime Healthcare; Joliet (IL); On-site; USD 23,000 - 33,000; Full time

Job summary

Prime Healthcare's St. Joseph Hospital in Joliet, IL is seeking a friendly customer service professional for the Surgery department. The role involves greeting patients, providing information, and coordinating appointments with internal teams.

This full-time, on-site position emphasizes patient interaction, attention to detail, and teamwork in a healthcare setting. The role requires HS diploma and 1 year of customer service experience, with healthcare exposure and BLS preferred.

Qualifications

• High School diploma or equivalent is required.
• Minimum of one year experience in customer service.
• Six (6) months experience in a health care setting and office equipment preferred.
• Current BLS certificate, preferred.

Responsibilities

• Greet customers and provide information.
• Communicate with other departments to coordinate care.
• Schedule appointments and manage calendar entries.

Skills

Customer service experience

General health care setting exposure

Office equipment handling

Interpersonal communication

Education

High School diploma or equivalent

Current BLS certificate (preferred)

Tools

Office equipment familiarity

Job description

Prime Healthcare's St. Joseph Hospital in Joliet, IL is seeking a friendly customer service professional for the Surgery department. The role involves greeting patients, providing information, and coordinating appointments with internal teams.

This full-time, on-site position emphasizes patient interaction, attention to detail, and teamwork in a healthcare setting. The role requires HS diploma and 1 year of customer service experience, with healthcare exposure and BLS preferred.