Surgery Coordinator/Scheduler, PRN

01 ETCH East Tennessee Children's Hospital Association, Inc.; United States; On-site; USD 40,000 - 65,000; Full time

Job summary

Dolly Parton Children’s Hospital is seeking a Scheduling Coordinator for perioperative services. You will work with surgeons' offices to schedule procedures, collect data, and prepare reports on surgical statistics. You will be a Meditech/Epic super user supporting accurate booking and billing processes.

The role emphasizes efficient scheduling, data integrity, and strong communication with physicians. Proficiency in medical terminology and office software is required.

Qualifications

• High School/GED required.
• BLS certification preferred.
• 2 years in medical field/physician’s office required.
• Working knowledge of Meditech and Epic and Microsoft Office.

Responsibilities

• Obtain and enter booking information for surgical time.
• Prepare tentative and final surgical schedules; verify patient data.
• Audit RN documentation and ensure accurate charges.
• Serve as Meditech 6.0 super user and attend updates.
• Coordinate with Patient Financial Services, Surgery Materials, and Supply Chain.

Skills

Meditech

Epic

Microsoft Office

Communication

Medical terminology

Super user

Education

High School Diploma/GED

BLS certification preferred

Tools

Meditech

Epic

Job description

BASIC PURPOSE OF THE JOB

Works directly with surgeons' offices to schedule surgical procedures, collects procedural data monthly, prepares reports on surgical statistics, serves as expert on computer scheduling. Processes lab orders and gathers appropriate health history and reports on patients as needed.

REPORTS TO

Nurse Manager/ Nursing Director—Perioperative Services

JOB REQUIREMENTS

Supervisory Responsibilities: NO Minimum Education: High School/GED Required License/Certification Required: BLS certification preferred. Minimum Work Experience: 2 years previous experience in the medical field/physician’s office required.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Working knowledge of Meditech and Epic and Microsoft Office. Exemplary communication skills. Builds relationship with physicians and supports scheduling efficiency. Knowledge of medical terminology required. Proficiency in Meditech/Epic preferred (super user).

DUTIES AND RESPONSIBILITIES

Obtains and correctly enters necessary booking information from person requesting surgical time. Follows established guidelines for scheduling to increase efficiency. Edits computer data, i.e., staff, procedures, etc., to maintain accuracy. Prepares tentative surgical schedules. Verifies patients’ names, procedures, surgeons and times. Communicates information as necessary, adhering to all applicable regulations, policies, and procedures. Prepares final version of schedule for following date. Communicates any changes affecting the next day’s schedule to Clinical Leader and Anesthesia Department. Ensures that all records are accounted for and verifies each patient account; sends patient charges to BAR. Audits RN documentation for missing documentation and charges on daily basis. Serves as Meditech 6.0 super user for the operating room and is required to attend all Meditech updates and meetings. Sorts and stores records accurately. Compiles census statistics accurately and in a timely manner. Prepares administrative reports as instructed. Processes lab orders correctly including, data entry, sending out/delivering specimens, and verifying specimens going to outside labs. Works closely with Patient Financial Services, Surgery Material Coordinators, and Supply Chain to confirm costing and billing practices. Prioritizes work based on office policy and patient type ensuring we always cover the accounts that are higher dollar and great risk if errors should occur. Ensures that all patient revenues are captured, documented, prepared by the billing vendor and entered into the appropriate billing system. Assists in maintaining internal charge capture mechanisms. Processes all bills for surgical patients on the day they are received. Billing problems are reported to patient financial services to ensure timely correction of issues. Refers conflicts and procedural questions to unit manager. Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment. Maintains knowledge of instrument and equipment limitations of department. Fosters mature professional relationships with fellow employees in a courteous, friendly, manner as measured by management observation and peer input. Willingly accepts any other assignment that may be requested. Utilizes hospital resources and time respectfully and accountably.

PHYSICAL REQUIREMENTS

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. Light lifting, pushing and pulling is required for 10-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required. Frequent sitting with some walking, standing, squatting, bending and reaching is required. Keyboard/computer use and/or repetitive motions may be required. Come work where you can make a difference everyday. At Dolly Parton Children’s Hospital, care is at the CORE of who we are. We are comprised of team members who live out our core values of Compassion, Ownership, Respect, and Excellence. We support each other by fostering a culture of team engagement that creates moments that matter – every interaction, every time. Compassion – We imagine what others are going through, work to alleviate suffering, and create joy whenever possible. Ownership – We take pride in our work, act with integrity, and feel personal responsibility for achieving our mission. Respect – We listen, understand, and communicate openly and politely. We recognize our diverse strengths. Excellence – We set high standards for performance in delivering the safest patient care. We give extraordinary and meaningful experiences to our patients, their families, team members, and the community we serve.