Surgery Coodinator

Atrium Health Wake Forest Baptist; Winston-Salem (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

Atrium Health Wake Forest Baptist is seeking a Surgery Scheduling Coordinator for the WFBMC Main – Surgery: Plastic and Reconstruction. You will coordinate and schedule procedures, ancillary testing, and related patient services to ensure efficient operating room utilization.

This role serves as a liaison among physicians, patients, and insurers, requiring strong organizational skills, meticulous attention to detail, and the ability to manage multiple priorities in a fast-paced, high-volume

Qualifications

• High school diploma or GED required.
• 3 years of office or clerical experience or equivalent.
• Experience coordinating scheduling and/or surgical procedures is a plus.

Responsibilities

• Schedules and coordinates surgical cases with corresponding tests and arrangements.
• Recommends surgery times and dates to physicians to optimize OR use.
• Ensures scheduling is conducted properly in the appropriate area per guidelines and timing.
• Prepares patient reports for physicians and department.
• Maintains knowledge of scheduling software used (Cycare, Clinipac, McCormick-Dodge OR Scheduler).
• Reviews future schedules to maximize OR availability and efficiency.
• Processes and reviews surgical documents and forms.
• Guides patients on logistics, insurance submissions, and pre-certification.

Skills

Ability to work independently

Collaborative work

Strong organizational skills

Communication skills

Education

High school diploma or GED

Job description

Department

02409 WFBMG University Group Practice: WFBMC Main - Surgery: Plastic and Reconstruction

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

• Monday - Friday,


• 8:00am to 5:00pm

Pay Range

$21.85 - $32.80

Job Summary

Surgery coordinator is responsible for coordinating and scheduling/posting surgical procedures, ancillary testing, and related patient services to ensure efficient operating room utilization. This role is a liaison among physicians, patients, insurance providers, requiring strong organizations skills, attention to details, and the ability to manage multiple priorities.

Required

• High school diploma or GED equivalent


• 3 years of office or clerical experience or equivalent experience

Essential Functions

• Schedules and coordinates surgical cases with corresponding ancillary tests and arrangements by recognizing the differences between various types of procedures and differences between patients' needs within the same procedure.


• Recommends surgery times and dates to physicians to assure that adequate space and time is allowed for completion of the surgery based on knowledge of the procedure. Maintains a thorough understanding of the logistical requirements of each procedure and the individual needs of each physician.


• Assures that the scheduling of each surgical case is conducted and scheduled properly in the appropriate area based on knowledge of the facilities available in each room and within the guidelines established by each area and within their established timeframe.


• Prepares necessary patient reports for physicians and the department based on knowledge of the procedures performed.


• Maintains knowledge of all necessary computer programs used in the scheduling process that may include Cycare, Clinipac, McCormick-Dodge OR Scheduler, and other related systems.


• Reviews future schedules based on physicians' schedules to best utilize available operating rooms and makes recommendations to surgeons based on this information.


• Processes and reviews incoming and outgoing surgery-related documents and forms.


• Provides guidance to patients regarding the logistics of surgery; assists patients with insurance submissions, preliminary financial arrangements, and pre-certification with insurance companies. Makes necessary arrangements for patient accommodations and serves as a resource regarding all logistical aspects of the surgical process.


• Performs other duties incidental to the work described herein.

Skills & Qualifications

• Ability to work independently and collaboratively in a fast-paced, high-volume environment with an emphasis on accuracy and timeliness


• Ability to establish and maintain effective working relationships with patients, families, staff, and departments


• Strong organizational skills


• Strong oral and written communication skills

Work Environment

• Clean, well-lit, and comfortable office setting


• Moderate noise environment


• Subject to pressures and deadlines

Physical Requirements

• Frequent sitting


• Occasional standing and walking


• Occasional bending and reaching


• Frequent finger and hand dexterity


• Frequent talking, hearing, and seeing

Lifting Requirements

• Up to 20 pounds


• Up to 50 pounds


• Up to 100 pounds as required

This position requires strong attention to detail, exceptional organizational abilities, and the ability to effectively coordinate multiple priorities while supporting patients, providers, and care teams throughout the surgical scheduling and coordination process.

Our Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training


• Premium pay such as shift, on call, and more based on a teammate's job


• Incentive pay for select positions


• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs


• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability


• Flexible Spending Accounts for eligible health care and dependent care expenses


• Family benefits such as adoption assistance and paid parental leave


• Defined contribution retirement plans with employer match and other financial wellness programs


• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Under general supervision, exercises independent judgment in the coordination of surgery scheduling and determination of ancillary procedures. Responsible for providing all necessary information and guidance regarding the surgery to the patient. May produce reports that compile various surgery statistics for departmental use.